Jobs at International Organization for Migration - IOM

Project Context and Scope

• Working under the overall supervision of the Chief Migration Health Officer and the direct supervision of the Senior Medical Assistant, the successful candidate will be responsible for carrying out the following duties and responsibilities in relation  to the Migration Health Assessment Centre (MHAC) in Benin City, Abuja or Lagos, Nigeria
• Organizational Department / Unit to which the Consultant is contributing: Migration Health Assessment Centre (MHAC)

Responsibilities and Accountabilities

• The Medical Assistant provides information relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.
• He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre.
• The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS). 

Call Centre overall duties:

• Provide migrants’ information regarding health assessments by phone and email; 
• Register the migrants in the IOM database, schedule and confirm medical appointments and receive and communicate messages for medical staff and beneficiaries;
• Prepare master lists of migrants scheduled for health assessment processing and submit them to respective service providers / relevant persons as required;
• Maintain daily statistics related to health assessments and update the records; and,
• Contribute to customer satisfaction evaluation management. 

Reception and Data Entry overall duties: 

• Perform all the necessary data processing activities of the Migration Health Assessment Centre (MHAC), such as: receiving and explaining the registration process to applicants; checking applicant’s identity; entering bio-data of the applicants in the appropriate platform; taking photos using approved gadget (camera or webcam) and loading the image to the appropriate platform; and, printing of medical forms, consent forms and other necessary documents.
• Receive all completed medical examination forms, x-rays and other documents from Country Offices or Panel Physicians while updating the reception of the same in the database and forward for quality check before clearance, if applicable;
• Prepare, sort and package medical files and other documents during mobile migration health assessment missions where such mobile units are available;
• Transmit completed medical forms, DNA packages and other medical documents either by electronic means or by courier services to the various partners.  
• Ensure correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically.
• File incoming/outgoing letters, reports, memoranda, emails, faxes as well as IOM documents and forms related to IOM medical issues;
• Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Ensure compliance to SOPs or codes of conduct by IOM staff members or partners
• Check, print and make a photocopy of bank deposit slips (or other proof of payment). Regularly submit these photocopies to the Administrative/Finance Assistant; and,
• Perform such other duties as may be assigned.

Requirements
Educational Qualifications:

• University Degree in Computer Science, Information Technology/Management, Statistics, Social Sciences, Business Administration or related field with at least 2 years of relevant working experience.

Experience:

• Certification/Experience in IT/computer, data entry, elaboration and analysis or in a call centre in a busy institution, preferably a medical one is an advantage;
• Previous working experience with NGOs or international organizations is an added advantage
• High computer literacy in Windows and MS Office is mandatory, knowledge of web page design or data analysis would be an asset;
• Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage
• Customer orientation and ability to adapt/respond to different types of personalities.
• Excellent communication (writing, verbal and listening) and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Skills:

• Excellent communication and interpersonal skills; Ability to work with minimum supervision.
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance the country office or regional objective.
• Typing speed of at least 60 words per minute.
• Delivers on set objectives in strict deadlines.
• Demonstrated proficiency with Microsoft Office applications especially Excel, Word, PowerPoint, Publisher and Sharepoint
• Willing to accept a flexible work schedule.
• Attentive to details and accuracy in handling and reporting data

Languages:

• Fluent in English (oral and written) 

Desirable:

• Fluency in multiple native language
• IOM’s official languages are English, French and Spanish.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Application Closing Date
5th August, 2025

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Context

• Besides forced displacement and deepening humanitarian needs that are predominant in Nigeria, States such as Anambra, Delta, Rivers, Cross River and Bayelsa, Adamawa, Gombe, Jigawa, parts of Kaduna, Kogi, Niger, and Benue also face extreme vulnerabilities as a result of hydro-meteorological hazards such as floods and drought, and the ever-increasing competition for resources.
• The impact of climate change is exacerbating local farmer-herder tensions as floods and droughts become increasingly regular and intense. 
• Since 2009, the insurgency in the Northeast involving several armed groups has resulted in widespread violence, displacement of over two (2) million people, and humanitarian crises, with significant social, economic, and political impacts on the affected communities and the country.
• The region has also faced environmental degradation, resource competition, and land use competition, further exacerbating tensions. According to IOM’s Displacement Tracking Matrix (DTM), as of February 2023, Nigeria is currently hosting 3.57 million Internally Displaced Persons (IDPs) due to armed conflicts and other drivers of displacement.
• The tensions between farmers and herders, exacerbated by the increasing issues of accessing water and land, are forcing the population in Southeast, North-central and Northwest into internal displacement. Malnutrition, and waterborne diseases, including cholera, continue to plaque mobile populations in fragile contexts.
• The nature and scale of forced displacement in the country present humanitarian and development challenges, that require innovative approaches and response mechanisms from IOM and other stakeholders.
• Under the overall supervision of the Chief of Mission (CoM) or the Head of Office in Maiduguri, Nigeria and direct supervision of Programme Manager (Shelter and NFI), and in close coordination with the Regional Thematic Specialist (RTS) at the Regional Office and relevant Divisions/ Departments/ Units at Headquarters (HQ), the Project Assistant - Shelter and Non-Food Items will be responsible and accountable for supporting and coordinating the development, implementation, monitoring and reporting activities of the shelter and settlement programming in Yobe State of Nigeria, both for emergency and transitional programs, including settlement planning, development and improvements.

Responsibilities and Accountabilities

• Liaise closely with the Shelter and Settlements Programme Manager throughout the planning, design and implementation stages of the Shelter and Settlements projects.
• Monitor and expedite programme implementation of the Shelter and Settlements through project progress trackers, project monitoring tools, discussions and correspondence with project and technical staff, as well as with government authorities and project partners, and through field and project visits. 
• Support in reporting of Shelter and Settlements activities for both internal and external audience, ensure timely preparation and submissions of all project/ programme reports according to IOM and donor formats as required.
• Undertake duty travel to conduct regular field visits to project locations to ensure the implementation of Shelter and Settlements activities efficiently, effectively and with flexibility, and to resolve issues identified.
• In collaboration with technical shelter colleagues and other relevant program units, develop and follow up on implementation plans and monitor the execution of planned Shelter and Settlements activities, to be in line with project deliverables.
• Monitor the use of resources and delivery of Shelter and Settlements project targets and bring to the attention of the project manager delays, bottlenecks, quality, budget or procedural issues, etc., and make recommendations for corrective actions.
• Perform other duties as may be assigned.

Requirements
Educational Qualification:

• University Degree in Architectrural Science, Engineering, Building and Construction, Social Science, or an equivalent combination of education, training & experience, or a related field from an accredited academic institution with 1 year of relevant experience.
• Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience:

• Experience with supervision roles for tasks of a similar nature to this assignment. 
• Proven experience in project management, budgeting and record keeping.
• Five years’ experience required, progressively responsible experience humanitarian assistance
• Ability to work under extreme pressure in difficult conditions while maintaining security awareness. 
• Experience in conflict/emergency zones and in working in a high-risk environment is preferred.
• Flexibility and focus on processes and their improvements. 

Skills:

• Experience with another international organization and knowledge of SAP is an advantage;
• Excellent communication and negotiation skills; • Ability to present clear and concise information; Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;
• Ability to meet deadlines and work under pressure;
• Good level of computer literacy; personal commitment, efficiency, flexibility, drive for results

Languages:

• For all applicants, fluency in English is required (oral and written).
• IOM’s official languages are English, French and Spanish.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments

Application Closing Date
4th August, 2025

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Project Context and Scope

• Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Chief Migration Health Officer, the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Nigeria
• Organizational Department / Unit to which the Consultant is contributing:   Migration Health Assessment Centre (MHAC) in Nigeria

Responsibilities
Tasks to be performed under this contract

• Ensure the efficient daily operations of the Migration Health Assessment Center (MHAC), in close coordination   with the Chief Migration Health Officer (CMHO).
• Conduct the MHAC’s migration health assessment process to fulfil the technical requirements of the resettlement countries in the areas of:
  • Medical examinations.
  • Imaging.
  • Laboratory testing.
  • Vaccinations.
  • TB management.
  • Treatment and referrals.
  • Pre-departure procedures and medical movements.
  • Documentation, certification, and information transmission; and,
  • Other technical areas as may be required
• Ensure proper identification of refugees and migrants during the health assessment and record all relevant health information in standard forms, ensuring completeness and accuracy of the recorded information.
• Perform treatment for TB and sexually transmitted infections and provide support to the HIV and counselling activities. Oversee and coordinate the management of TB cases to ensure effective TB treatment.
• Oversee and coordinate accurate and effective provision of immunization and presumptive treatment programmes in full compliance with the technical guidelines and protocols of the resettlement countries. Assist CMHO in monitoring, supervising, and educating all staff in the delivery of these programmes.
• Contribute to and maintain a system of quality improvement for each service areawithin the MHAC. Undertake  quality control activities on a regular basis, including practice observation, desk audits and use of self-assessment tools. Use data analysis and web reporting system to monitor performance indicators. Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement MHAC specific SOPs for each service area. Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.
• Organize systematic collection, processing, and analyses of migration health data according to guidelines established by the CMHO. Ensure data quality. Provide periodic, as well as ad-hoc reporting to the CMHO for Migration Health activities.
• Ensure that all data related to heath assessment programmes is appropriately entered to Migrant Management  Operational System Application (MiMOSA) and other related databases.
• Oversee the financial aspects of the MHAC in close coordination with the mission's finance staff supervise budget  preparation, suggest adjustments and cost-effective solutions, and review financial reports.
• Provide oversight and coordinate the procurement of medical equipment, vaccines, medications, and other medical supplies in coordination with the CMHO and the Resource Management Unit.
• Perform such other duties as may be assigned by the Supervisor

Requirements
Educational Qualifications:

• University Degree in Medicine from an accredited academic institution with at least four years of professional work experience.

Experience:

• Minimum of four (4) years post-internship continuous clinical experience, preferably in a multidisciplinary  hospital setting. 
• The last clinical posting should be within the last five years; and valid license to practice within Nigeria is mandatory

Skills:

• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and SharePoint.
• Attentive to details and accuracy in handling and reporting data
• Willing to accept a flexible work schedule.
• Excellent and proven Verbal/Written Communication and analytical skills
• Ability to coordinate multidisciplinary teams and establish and maintain working relations with stakeholders of diverse backgrounds and levels of expertise.
• Demonstrated ability to supervise and direct staff and create a team-oriented environment.

Required Skills:

• Migration Health

Languages:

• Fluency in English (oral and written) required. Working knowledge of the local language advantageous
• IOM’s official languages are English, French and Spanish.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required

• As at when required

Application Closing Date
5th August, 2025

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Job Description

• Applications are welcome from internal candidates.
• For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
• For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Responsibilities and Accountabilities

• Ensure the efficient daily operations of the Migration Health Assessment Center (MHAC), in close coordination with the Chief Migration Health Officer (CMHO).
• Conduct the MHAC’s migration health assessment process to fulfil the technical requirements of the resettlement countries in the areas of:
  • Medical examinations.
  • Imaging.
  • Laboratory testing.
  • Vaccinations.
  • TB management.
  • Treatment and referrals.
  • Pre-departure procedures and medical movements.
  • Documentation, certification, and information transmission; and,
  • Other technical areas as may be required
• Ensure proper identification of refugees and migrants during the health assessment and record all relevant health information in standard forms, ensuring completeness and accuracy of the recorded information.
• Perform treatment for TB and sexually transmitted infections and provide support to the HIV and counselling activities. Oversee and coordinate the management of TB cases to ensure effective TB treatment.
• Oversee and coordinate accurate and effective provision of immunization and presumptive treatment programmes in full compliance with the technical guidelines and protocols of the resettlement countries. Assist CMHO in monitoring, supervising, and educating all staff in the delivery of these programmes.
• Contribute to and maintain a system of quality improvement for each service areawithin the MHAC. Undertake quality control activities on a regular basis, including practice observation, desk audits and use of self-assessment tools. Use data analysis and web reporting system to monitor performance indicators.
• Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement MHAC-specific SOPs for each service area.
• Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.
• Organize systematic collection, processing, and analyses of migration health data according to guidelines established by the CMHO. Ensure data quality. Provide periodic, as well as ad-hoc reporting to the CMHO for Migration Health activities.
• Ensure that all data related to heath assessment programmes is appropriately entered to Migrant Management  Operational System Application (MiMOSA) and other related databases.
• Oversee the financial aspects of the MHAC in close coordination with the mission's finance staff supervise budget  preparation, suggest adjustments and cost-effective solutions, and review financial reports.
• Provide oversight and coordinate the procurement of medical equipment, vaccines, medications, and other medical supplies in coordination with the CMHO and the Resource Management Unit.
• Perform such other duties as may be assigned by the Supervisor.

Requirements
Educational Qualifications:

• University Degree in Medicine from an accredited academic institution with at least four years of professional work experience.
• Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience:

• Minimum of four (4) years post-internship continuous clinical experience, preferably in a multidisciplinary hospital setting. The last clinical posting should be within the last five years; and,
• Valid license to practice within Nigeria is mandatory.

Skills:

• Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and SharePoint.
• Attentive to details and accuracy in handling and reporting data
• Willing to accept a flexible work schedule.
• Excellent and proven Verbal/Written Communication and analytical skills
• Ability to coordinate multidisciplinary teams and establish and maintain working relations with stakeholders of diverse backgrounds and levels of expertise.
• Demonstrated ability to supervise and direct staff and create a team-oriented environment

Required Skills:

• Health Screening (Assessments)
• Immigration Medical Examination

Languages:
Required:

• Fluency in English (oral and written) required.

Desirable:

• Working knowledge of the local language.
• IOM’s official languages are English, French and Spanish.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Application Closing Date
8th August, 2025

go to method of application »

Project Context and Scope

• Under the direct supervision of the Senior Radiologic Technologist and with the technical guidance from the IOM Teleradiology Centre and the overall supervision of the Chief Migration Health Officer or Migration Health Officer, the successful candidate will be responsible for processing screening X-ray of the refugees and immigrants in the IOM Health Assessment Programme
• Organizational Department / Unit to which the Consultant is contributing: IOM Migration Health Assessment Programme

Responsibilities and Accountabilities

• Take good quality chest X-ray images of migrants as requested by Physicians and/or Radiologist in accordance with IOM and international radiographic standards and resettlement countries technical instructions. Take the appropriate additional chest X-ray views using the standard procedures, when requested.
• Explain the X-ray examination procedures to applicants and answer questions. Prepare equipment’s and examination rooms for use, perform proper ID checking, correct biodata entry to CR/DR machines and standard labelling of the radiographic images avoiding substitutions.
• Apply proper radiographic techniques and radiation protection procedures during X-ray taking, including providing pelvic lead shielding for all, double wrap-around lead shielding for pregnant woman, positioning of applicants, collimation of X-ray beam, and use of proper X-ray exposure factors, and monitoring of applicants during the examinations.
• Perform proper processing of digital images on CR/DR machine, review the image quality and repeat when the image quality is not acceptable. Report important/urgent information to Radiologists and/or Physician.
• Contribute to maintaining consistently high-quality chest X-rays in the Radiology Unit through proper utilization of radiographic techniques, checking and correcting technical quality of the images, adherence to technical requirements of resettlement countries and training of staff involved in chest X-ray taking. Take the role of quality assurance focal person for the X-ray Unit, as needed.
• Participate in ensuring the overall radiation safety of the applicants, staff and the public by applying the standard radiation protection rules and regulations, regularly wearing personal radiation measurement badges, assisting the reading of the personal radiation monitoring badge, performing the duties of radiation protection focal person and communicating with the respective authorities, as needed.
• Take part in the regular and timely quality assurance of the CR/DR X-ray machines through proper handling of machines and regular checking of equipment performance and reporting of issues immediately. 
• Contact external and internal technical service providers regarding maintenance service and repair of the X-ray equipment as needed.
• Contribute in optimizing the workflow in the Radiology Unit through applying regular quality control and improvement of the standard operating procedures including identification procedures and correctness of data entry to ensure quick, correct, and smooth X-ray processing and timely delivery of chest X-ray images and reports.
• Prepare daily worklists, barcodes, check the identity of applicants, radiographic counselling, uploading digital Chest X-rays images to e-Medical website, and/or burning images on CDs.
• Prepare statistical summary reports on operational activities of the Radiology Unit, document any other information and properly keep records as needed.
• Communicate with the Radiologist and/or Teleradiology Centers for the reading of the chest X-rays, take the role of the Country Office’s focal person for coordinating the radiology chest X-ray reading workflow and provide the chest X-ray reports to the panel physicians as needed.
• Contribute in implementing infection control measures and maintaining a tidy and neat work environment in the Radiology Unit.
• Suggest additional measures to improve the quality, speed or safety of the radiological procedures as needed. 
• Perform any other duties as may be assigned

Requirements
Educational Qualification:

• University Bachelor’s degree in radiologic technology from an accredited academic institution with three years of relevant experience;

Experience:

• Working experience in radiography, especially Chest X-Ray, knowledge of  digital radiologymachine  required;
• Up to date professional license/Board certificate as per the country’s requirement;
• Good computer skill, especially in Microsoft Excel and Word is essential;
• Knowledge and experience in radiology information systems and Picture archiving and communication systems (PACS) an advantage; and,
• Experience in screening chest X-ray an advantage.

Skills:

• Proven ability to work unsupervised and as part of a multidisciplinary team.
• Ability to work with tight deadlines
• Knowledge of radiation and patient safety
• Excellent verbal, written, interpersonal and customer service skills
• Flexible, adaptable and be able to demonstrate a client-focused attitude to delivery of the highest standards of care
• Demonstrated ability to maintain detail, accuracy, and confidentiality.

Required Skills:

• Health Screening (Assessments)

Languages

• Fluency in English (oral and written) required, working knowledge of the local language
• IOM’s official languages are English, French and Spanish.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required:

• Not required

Application Closing Date
5th August, 2025