Chief Security Officer at Domeo Resources International

Role Overview

We are hiring a Worker Onboarding & Quality Manager to lead the sourcing, screening, verification, and onboarding of domestic workers across Lagos. This role is critical to maintaining a high-quality standards and trust. You will be responsible for ensuring that every worker on the platform is skilled, trustworthy, and professional.

Key Responsibilities

Worker Sourcing & Recruitment

• Identify and recruit domestic workers (housekeepers, cleaners, nannies, cooks, chefs)
• Build sourcing channels (referrals, field recruitment, partnerships)

Screening & Interviews

• Conduct interviews to assess:

Experience
Behavior and attitude
Reliability and trustworthiness
e. Identify red flags and reject unsuitable candidates

3. Verification & Documentation
Verify identity (ID, address, references)
Ensure all workers meet company’s verification standards
Maintain accurate onboarding records

4. Training & Onboarding Train workers on:
Professional conduct
Communication with clients
The company service standards
Set clear expectations before approval

5. Quality Control
Monitor worker performance after onboarding
Handle feedback from clients
Recommend suspension or removal of low-quality workers

Collaboration

• Work closely with customer support and operations teams
• Assist in resolving disputes involving workers

Requirements

Requirements Must-Have

• 2–5 years experience in
• Domestic staffing agencies, OR
• Hospitality (housekeeping, supervision), OR
• Recruitment / HR (practical experience)

Skills

• Strong judgment and ability to assess people
• Excellent interviewing and communication skills
• High attention to detail
• Ability to manage multiple candidates and processes
• Strong integrity and professionalism

Lagos-Specific Advantage

• Good understanding of Lagos neighbourhoods and dynamics
• Ability to interact with workers from different backgrounds
• Street-smart and culturally awareTitle of Job: Chief Security Officer    Nature: Permanent  

Main Function    

The Chief Security Officer (CSO) is responsible for planning, coordinating, and overseeing the security operations of the organization to protect employees, visitors, assets, and property. The role ensures compliance with security policies, safety procedures, and regulatory standards while maintaining a secure and peaceful work environment.

The ideal candidate must be disciplined, proactive, and firm, with strong leadership abilities, sound judgment, and extensive experience in corporate or industrial security operations.

Role Responsibilities    

Security Operations Management

• Oversee all security activities across the organization’s facilities.
• Develop and enforce security policies, procedures, and protocols.
• Ensure effective surveillance, patrol, and monitoring of company premises.
• Coordinate access control, visitor management, and identification systems.
• Respond promptly to emergencies, incidents, and security breaches.

Personnel Leadership and Supervision

• Recruit, train, supervise, and schedule security personnel.
• Assign duties to guards and monitor their performance daily.
• Conduct drills, briefings, and continuous training on security awareness.
• Maintain discipline, integrity, and professionalism within the security team.
• Prepare duty rosters and supervise guard deployment during events or peak periods

Risk Assessment and Incident Management

• Conduct regular risk assessments and identify vulnerabilities across all facilities.
• Investigate security incidents, accidents, and suspicious activities.
• Prepare incident reports and recommend corrective/preventive measures.
• Ensure proper documentation of security logs, access records, and reports.

Facility and Asset Protection

• Safeguard assets, equipment, inventory, and company property from theft or damage.
• Ensure effective monitoring of entrances, exits, warehouses, and restricted zones.
• Supervise CCTV operations and ensure 24/7 surveillance functionality.
• Ensure alarm systems, fire safety equipment, and emergency exits are functional.

Compliance and Safety Enforcement

• Ensure compliance with company security regulations and statutory laws.
• Enforce safety rules, emergency procedures, and evacuation protocols.
• Collaborate with facility and HSE teams on safety inspections and hazard prevention.
• Monitor security equipment maintenance and recommend upgrades when needed.

Coordination with External Agencies

• Liaise with law enforcement agencies, emergency services, and security consultants.
• Support investigations into theft, fraud, or misconduct cases.
• Facilitate cooperation during emergencies, raids, or regulatory inspections.

Reporting and Administration

• Prepare daily, weekly, and monthly security reports for management.
• Maintain comprehensive records of guard performance, incidents, and patrol logs.
• Recommend improvements in security policies, personnel, and equipment.
• Assist in budgeting and cost control for security operations.

Competencies/Skills    

• Strong leadership and supervisory skills
• Excellent knowledge of corporate security protocols
• Ability to assess risks and implement effective security measures
• Strong communication and interpersonal skills
• Good investigative and problem-solving abilities
• Ability to handle emergencies and make quick decisions
• Proficiency in report writing and basic computer applications
• Understanding of CCTV systems, access control, and surveillance tools
• High level of alertness, vigilance, and physical fitnessss.

Behavioural Qualities/Other Competences    

• High integrity, honesty, and professionalism
• Firm, disciplined, and confident
• Strong sense of responsibility and accountability
• Calm under pressure and able to handle conflict
• Excellent judgment and decision-making ability
• Respectful, courteous, and well-organized
• Strong work ethic and dedication to safety and protection.

Experience/Qualification    

• Minimum of OND/HND/BSc in Criminology, Security Studies, Law, or related field
• 5–10 years of experience in security management, law enforcement, or military service
• Experience supervising security operations in hospitality, retail, oil & gas, or corporate environments is an advantage
• Training or certification in security management, investigation, or emergency response is desirable
• Knowledge of security laws, safety regulations, and surveillance systems