Jobs at Domeo Resources International (DRI)

Reports to: Accountant / Finance Supervisor

Main Function

• The Cashier will be responsible for handling customer payments, processing transactions accurately, and maintaining proper cash records within the organization.
• The role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.

Role Responsibilities
Transaction Processing:

• Receive and process customer payments accurately.
• Issue receipts and maintain proper transaction records.
• Balance cash registers and reconcile daily sales.
• Handle POS systems and payment platforms efficiently.

Customer Service:

• Attend to customers professionally and courteously.
• Respond to customer inquiries regarding payments and transactions.
• Maintain a positive and welcoming attitude.

Financial Accountability:

• Ensure accuracy in cash handling and transaction processing.
• Report discrepancies and operational issues promptly.
• Maintain confidentiality and accountability for financial transactions.

Operational Support:

• Support restaurant, bar, and front desk operations where necessary.
• Maintain cleanliness and organization of cashier stations.
• Follow company financial and operational procedures.

Qualifications and Requirements
Education and Certifications:

• OND, HND, or Bachelor’s degree in Accounting, Business Administration, or related discipline.

Experience:

• 1–3 years’ experience as a cashier or in a related role.
• Must have relevant experience in hospitality, restaurant, lounge, supermarket, or retail operations.

Skills:
Financial and Technical Skills:

• Basic accounting and numerical skills.
• Proficiency in POS systems and Microsoft Office tools.
• Strong attention to detail and accuracy.

Communication and Customer Service Skills:

• Excellent customer service and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Honest, reliable, and professional.

Note

• Candidate must reside in Calabar.
• Only shortlisted candidates will be contacted.

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Reports to: Bakery Operations Manager / Business Development Manager

Main Function

• The Marketing and Sales Personnel will be responsible for driving sales growth, increasing customer acquisition, and promoting the restaurant products and services through strategic marketing and sales initiatives.
• The role involves identifying sales opportunities, building customer relationships, coordinating promotional activities, and supporting revenue generation efforts.
• The ideal candidate should possess strong communication, negotiation, and customer engagement skills with experience in bakery, food, or hospitality sales.

Role Responsibilities

Sales and Business Development:

• Identify and pursue new sales opportunities for bakery products and services.
• Build and maintain relationships with corporate clients, walk-in customers, vendors, and partners.
• Promote bakery products to restaurants, supermarkets, events, offices, and retail outlets.
• Achieve assigned sales targets and revenue goals.

Marketing and Promotions:

• Support development and execution of marketing campaigns and promotional activities.
• Coordinate product promotions, sampling campaigns, and customer engagement activities.
• Collaborate with the social media and branding teams to increase product visibility.
• Monitor market trends, customer preferences, and competitor activities.

Customer Relationship Management:

• Ensure excellent customer service and relationship management.
• Handle customer inquiries, complaints, and feedback professionally.
• Follow up on orders, deliveries, and customer satisfaction.
• Maintain strong customer retention and repeat business strategies.

Reporting and Market Analysis:

• Prepare sales reports, customer records, and performance updates.
• Analyze sales trends and recommend strategies for improvement.
• Maintain accurate records of client interactions and transactions.

Collaboration and Coordination:

• Work closely with bakery production and operations teams to ensure timely order fulfillment.
• Support planning for festive promotions, corporate orders, and special events.
• Assist management with market expansion initiatives.

Qualifications and Requirements

Education and Certifications:

• Bachelor’s Degree, HND, or OND in Marketing, Business Administration, Mass Communication, or related discipline.
• Professional sales or digital marketing certifications will be an added advantage.

Experience:

• 2–4 years’ experience in marketing, sales, or business development.
• Must have relevant experience in bakery, restaurant, food production, hospitality, or FMCG sectors.
• Proven ability to meet sales targets and manage customer relationships.

Skills:
Sales and Marketing Skills:

• Strong sales, negotiation, and persuasion skills.
• Good understanding of customer acquisition and marketing strategies.
• Ability to identify and convert business opportunities.

Communication and Customer Service:

• Excellent communication and interpersonal skills.
• Strong customer relationship management abilities.
• Professional appearance and presentation skills.

Organizational and Analytical Skills:

• Ability to manage multiple clients and sales activities effectively.
• Strong reporting and record-keeping skills.

Adaptability and Professionalism:

• Self-motivated and target-driven.
• Ability to work independently and under pressure.

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Reports to: Head of Internal Audit / General Manager

Main Functions

• The Internal Auditor will be responsible for evaluating operational and financial processes to ensure compliance, accountability, and effective internal control systems within the organization.
• The role involves conducting routine audits, identifying operational risks, preventing revenue leakages, and ensuring compliance with company policies and financial procedures.
• The ideal candidate must possess strong analytical abilities, integrity, and relevant hospitality auditing experience.

Role Responsibilities
Audit and Compliance:

• Conduct routine financial and operational audits across departments.
• Review accounting records, inventory processes, cash handling procedures, and operational transactions.
• Ensure compliance with company policies, internal controls, and regulatory requirements.
• Identify control weaknesses and operational inefficiencies.
• Prepare audit findings and recommend corrective actions.

Financial and Risk Monitoring:

• Verify daily revenue records and operational transactions.
• Investigate discrepancies, fraud risks, and suspicious activities.
• Monitor procurement, inventory, and expense management processes.
• Recommend strategies to reduce operational and financial risks.

Operational Auditing:

• Conduct surprise audits in restaurants, bars, kitchens, and stores.
• Monitor inventory usage, stock movement, and wastage.
• Ensure adherence to operational procedures and SOPs.
• Follow up on implementation of audit recommendations.

Reporting and Documentation:

• Prepare periodic audit reports for management review.
• Maintain accurate audit records and documentation.
• Escalate significant compliance breaches or operational risks promptly.

Qualifications and Requirements
Education and Certifications:

• Bachelor’s Degree or HND in Accounting, Finance, Economics, or related disciplines
• ICAN, ACCA, ACA, or CIA certification will be an added advantage.

Experience:

• 3 - 5 years’ experience in auditing, accounting, or compliance roles.
• Must have relevant experience in hospitality, restaurant, lounge, or resort operations.
• Strong understanding of revenue assurance and inventory auditing.

Skills
Analytical and Technical Skills:

• Strong analytical and investigative skills.
• Good understanding of accounting principles and internal control systems.
• Proficiency in Microsoft Excel and accounting software.

Integrity and Organizational Skills:

• High level of integrity, confidentiality, and professionalism.
• Strong attention to detail and accuracy.
• Ability to work independently and meet deadlines.

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Position Overview

• We are seeking a smart, proactive, and career-driven General Manager to lead the daily operations.
• The ideal candidate is a results-oriented professional with a strong background in hotel, restaurant, or hospitality management who is eager to grow into senior leadership roles.
• This role requires a strategic thinker who can drive operational excellence, improve guest satisfaction, lead high-performing teams, and contribute to business growth while maintaining exceptional service standards.

Key Responsibilities

• Oversee the day-to-day operations.
• Ensure exceptional guest experiences and service delivery.
• Lead, coach, and develop departmental managers and staff.
• Monitor operational performance and implement continuous improvements.
• Manage budgets, control costs, and drive revenue growth.
• Review financial reports and ensure profitability targets are achieved.
• Develop and implement operational policies and procedures.
• Handle guest complaints and resolve escalated issues professionally.
• Ensure compliance with health, safety, and regulatory requirements.
• Collaborate with management to develop business growth strategies.
• Monitor staff productivity and performance against KPIs.
• Identify opportunities for innovation and operational efficiency.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, Management, or a related field.
• 3–5 years of progressive experience in hospitality operations.
• Previous experience in amanagerial role is an advantage
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities.
• Sound financial and business acumen.
• Strong problem-solving and decision-making skills.
• Proficiency in Microsoft Office and hospitality management systems.
• Ability to work in a fast-paced and dynamic environment.

Preferred Qualities:

• Ambitious and career-focused.
• High level of professionalism and integrity.
• Strong analytical and organizational skills.
• Self-motivated and capable of working with minimal supervision.
• Innovative thinker with a growth mindset.
• Passion for hospitality and customer service excellence.

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Job Summary

• We are seeking a smart, detail-oriented, and ambitious Accountant to join our finance team.
• The ideal candidate will be responsible for maintaining accurate financial records, supporting financial reporting, and ensuring compliance with accounting standards and company policies.
• This role is ideal for a career-driven professional looking to grow within a dynamic hospitality environment.

Key Responsibilities

• Record and maintain accurate financial transactions.
• Prepare daily, weekly, and monthly financial reports.
• Reconcile bank statements and company accounts.
• Process accounts payable and accounts receivable transactions.
• Monitor cash flow and assist with budget tracking.
• Prepare and maintain payroll records as required.
• Support month-end and year-end closing processes.
• Ensure compliance with tax, statutory, and regulatory requirements.
• Maintain proper documentation and filing of financial records.
• Assist with internal and external audits.
• Identify opportunities to improve financial processes and controls.

Requirements

• Bachelor's Degree in Accounting, Finance, or a related field.
• 2–4years of accounting experience.
• Experience in hospitality, hotels, restaurants, or service-related industries is an advantage.
• Proficiency with accounting software

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Job Summary

• We are seeking a highly motivated and detail-oriented Head of Accounts to lead our finance and accounting operations.
• The ideal candidate is a smart, analytical, and career - driven professional with experience in the hospitality industry and a strong understanding of financial controls, reporting, budgeting, and compliance.
• The successful candidate will play a key role in ensuring the financial health of the organization while supporting strategic business decisions through accurate financial analysis and reporting.

Key Responsibilities

• Oversee daily accounting and finance operations across the organization.
• Prepare monthly, quarterly, and annual financial statements and management reports.
• Monitor cash flow, revenue, expenses, and profitability.
• Develop and manage budgets, forecasts, and financial plans.
• Ensure accurate recording of all financial transactions and maintain proper accounting records.
• Supervise accounts payable, accounts receivable, payroll, and bank reconciliations.
• Implement and maintain strong internal controls to safeguard company assets.
• Coordinate external audits and ensure compliance with statutory and tax requirements.
• Analyze financial performance and provide recommendations for improvement.
• Monitor hotel revenue streams, occupancy-related financial performance, and operational costs.
• Support management with financial insights for business growth and decision-making.
• Train, mentor, and supervise accounting team members.

Requirements

• Bachelor's degree in Accounting, Finance, Economics, or a related field.
• 3 – 5years of accounting experience, with at least 2 years in a supervisory role.
• Previous experience in the hospitality, hotel, restaurant, or service industry is preferred.
• Strong knowledge of financial reporting, budgeting, taxation, and internal controls.

Skills:

• Strong analytical and problem - solving abilities.
• Excellent attention to detail and accuracy.
• Advanced proficiency in Microsoft Excel and accounting software.
• Strong leadership and team management skills.
• Excellent communication and presentation skills.
• High level of integrity, professionalism, and accountability.
• Ability to work under pressure and meet deadlines.
• Commercial awareness and business acumen.

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Job Summary

• We are seeking a smart, analytical, and career-driven Internal Auditor to strengthen our internal control environment and support operational excellence.
• The ideal candidate will have experience auditing financial and operational processes within the hospitality sector and possess a keen eye for detail, risk identification, and compliance.
• The successful candidate will play a key role in safeguarding company assets, improving processes, ensuring policy compliance, and supporting management with actionable insights.

Key Responsibilities

• Conduct regular audits of financial, operational, and administrative processes.
• Review revenue, cash handling, procurement, inventory, and payroll activities for accuracy and compliance.
• Evaluate the effectiveness of internal controls and recommend improvements.
• Identify operational risks, control weaknesses, and potential fraud indicators.
• Verify compliance with company policies, procedures, and regulatory requirements.
• Prepare audit reports detailing findings, recommendations, and corrective actions.
• Follow up on audit findings to ensure timely resolution.
• Perform spot checks on cash, inventory, fixed assets, and departmental records.
• Assist management in developing risk mitigation strategies.
• Support external auditors during annual audits.
• Analyze trends and identify opportunities to improve efficiency and profitability.

Requirements

• Bachelor's Degree in Accounting, Finance, Audit, or a related field.
• 3–5years of audit, accounting, or internal control experience.
• Hospitality, hotel, restaurant, or service industry experience is preferred.
• Strong understanding of audit methodologies, risk management, and internal controls.
• Proficiency Accounting software

Skills:

• Excellent analytical and investigative skills.
• Strong attention to detail and accuracy.
• Ability to identify risks and recommend practical solutions.
• Proficiency in Microsoft Excel and accounting systems.
• Strong report writing and documentation skills.
• High level of integrity, professionalism, and confidentiality.
• Effective communication and stakeholder management skills.
• Ability to work independently and meet deadlines.