General Manager at Domeo Resources International (DRI)

Position Overview

• We are seeking a smart, proactive, and career-driven General Manager to lead the daily operations.
• The ideal candidate is a results-oriented professional with a strong background in hotel, restaurant, or hospitality management who is eager to grow into senior leadership roles.
• This role requires a strategic thinker who can drive operational excellence, improve guest satisfaction, lead high-performing teams, and contribute to business growth while maintaining exceptional service standards.

Key Responsibilities

• Oversee the day-to-day operations.
• Ensure exceptional guest experiences and service delivery.
• Lead, coach, and develop departmental managers and staff.
• Monitor operational performance and implement continuous improvements.
• Manage budgets, control costs, and drive revenue growth.
• Review financial reports and ensure profitability targets are achieved.
• Develop and implement operational policies and procedures.
• Handle guest complaints and resolve escalated issues professionally.
• Ensure compliance with health, safety, and regulatory requirements.
• Collaborate with management to develop business growth strategies.
• Monitor staff productivity and performance against KPIs.
• Identify opportunities for innovation and operational efficiency.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, Management, or a related field.
• 3–5 years of progressive experience in hospitality operations.
• Previous experience in amanagerial role is an advantage
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities.
• Sound financial and business acumen.
• Strong problem-solving and decision-making skills.
• Proficiency in Microsoft Office and hospitality management systems.
• Ability to work in a fast-paced and dynamic environment.

Preferred Qualities:

• Ambitious and career-focused.
• High level of professionalism and integrity.
• Strong analytical and organizational skills.
• Self-motivated and capable of working with minimal supervision.
• Innovative thinker with a growth mindset.
• Passion for hospitality and customer service excellence.