Job Opportunities at Bible Society of Nigeria (BSN)

Purpose of the Job

• To ensure that all cash and cheque transactions are appropriately handled and accounted for.Cash received or disbursed are supported by documents and daily banking is done for all cash received.

Key Responsibilities

• Receiving cash remitted by the front office.
• Cash lodgment in the bank.
• Posting of guest bills through excel and sage applications.
• Cash composition and analysis, periodically sending of income and expenditure reports.
• Sending of occupancy reports daily and weekly.
• Keeping inventory and issuance of store items.
• Request for cash advance for the purchase of store items.
• Request for reimbursement for imprest and giving of detailed report during retirements.
• Sending and receiving of official mails.
• Monitoring of items usage in the stores.
• Handling of petty transactions.
• Carry out other responsibilities assigned by the manager while maintaining professional composure always.

Educational Qualification

• Ordinary Diploma in Accounting or Business Administration or Association of Accounting Technicians (AAT).

Years of Experience:

• Minimum of 2 years cognate experience.

Skills Required:

• Good numerical skills
• Time management skills
• Basic computer knowledge
• Attention to details and good interpersonal communication (written and verbal communication).

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Purpose of the Job

• To ensure that all reservations are made and confirmed, receive guest professionally, compute guest bills and keep proper records.

Key Responsibilities

• Receiving of visitors and customers professionally
• Welcome and greet guests
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Verify guest's payment method
• Verify and imprint credit cards for authorization
• Issue room keys and direct guests to their rooms
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Retrieve mail, packages and documents for guests
• Listen and respond to guest queries and requests both in-person and by phone
• Provide accurate information about local attractions and services
• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• Complete and maintain any incident reports, daily activity reports or other reports requested by management
• Manage conference room bookings and scheduling
• Close guest accounts and check guests out
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel
• Maintain a neat and orderly front desk and reception area
• Answering and making of official phone calls
• Interact with customers and clients professionally
• Receiving of cash and issuing of receipts and invoices to guests
• Helping guests/customers navigate through offices
• Monitoring of visitors’ access
• Carry out other responsibilities assigned by the manager while maintaining professional composure always.

Educational Qualifications

• B.Sc in related field or N.C.E / Ordinary Diploma in any related field.

Years of Experience:

• Minimum of 2 years cognate experience.

Skills Required:

• Good numerical skills, time management skills, basic computer knowledge, attention to details and good interpersonal communication (written and verbal communication).

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Purpose of the Job

• To ensure that the rooms and environment are sparkling clean and report any forgotten or misplaced items.
• Proper cleaning of rooms and environment making sure all rooms are cleaned and in tip top condition for new arrivals and existing guests
• Working quickly and efficiently so guests aren’t left hanging around
• Liaising with the head housekeeper when rooms are ready for guests
• Ensuring the equipment/ tools used, such as shampooers, polishers and trolleys, is in good working condition
• Being able to use the equipment safely and efficiently
• Reporting any safety hazards
• Report any forgotten or missing items.
• Vacuum cleaning
• Emptying trash cans
• Dusting shelves
• Cleaning of all the windows and rails
• Mopping floors and sweeping
• Answer immediately to request from guests, as well as from other departments
• Load cart with supplies such as linens and move it to the required area
• Enter guest rooms by adhering to proper procedures and ensure they are vacant
• Replace used amenities in guest rooms
• Provide clean linens and terry for dirty ones
• Fold duvets, make beds, and ensure bathrooms are clean
• Take away, room service items, dirty linen, and trash
• Perform check on all room appliances to ensure they are in good working condition
• Adjust furniture, desk items, and appliances when necessary
• Dust furnishings and walls and remove marks from them
• Carry out floor care duties in hallway and guest rooms, and vacuum carpets
• Adhere to all safety, security, and company procedures and policies
• Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
• Ensure flammable materials are properly stored
• Keep uniform clean and make sure to appear professional always
• Keep proprietary information confidential
• Ensure company standards are followed in welcoming and acknowledging all guests
• Expect service needs of guests and provide them even before called upon to do so
• Provide assistance to guests with disabilities
• Genuinely appreciate and thank guests for their visit
• Apply professional language in communicating with guests and other people
• Provide support to team to achieve common goals
• Maintain quality standards and expectations
• Carrying out minor ironing and laundry jobs
• Carry out other responsibilities assigned by the manager while maintaining professional composure always.

Educational Qualification

• Ordinary Diploma in any related field or Secondary School Certificate.

Years of Experience:

• Minimum of 2 years cognate experience.

Skills Required:

• Good time management skills, attention to details and good interpersonal communication (written and verbal communication).

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Purpose of the Job

• To ensure that all guest clothes and beddings / linens are well treated, appropriate/correct records kept and machines highly maintained.

Key Responsibilities

• Sorting, washing, ironing and folding of clothes
• Washing and cleaning of other textile items
• Stain removal using appropriate procedures
• Getting outside laundry jobs
• Performing minor sewing duties
• Tagging of clothes for easy identification
• Mixing the right detergents for specific clothes and materials
• Proper maintenance of laundry equipment and machines
• Carry out other responsibilities assigned by the manager while maintaining professional composure always.

Educational Qualification

• Ordinary Diploma in any related field or Secondary School Certificate.

Years of Experience:

• Minimum of 2 years cognate experience.

Skills Required:

• Good time management skills, attention to details and good interpersonal communication (written and verbal communication).

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Purpose of the Job

• To ensure that all guests are properly checked into their rooms, acquaint guest to the facilities in the room and ensure everything in the room is intact before checkout.

Key Responsibilities

• Help to carry guests’ luggage during check in and check out
• Fixing of minor issues like changing of light, bulbs, cleaning of work areas including entrance
• Helping guests /customers acquaint with the facilities in the room
• Interact with customers and clients professionally
• Ensure everything in the room is intact before check out
• Carry out other responsibilities assigned by the manager while maintaining professional composure always.
• Welcome guests to the hotel and carry their luggage.
• Answer queries about the hotel and make reservations.
• Arrange taxis and book tickets.
• Run errands, such as picking up dry cleaning.
• Take messages.
• Give directions.
• Move furniture or equipment to set up rooms for events.
• Respond to safety and security issues

Educational Qualification

• Ordinary Diploma in any related field or Secondary School Certificate.

Years of Experience:

• Minimum of 2 years cognate experience.

Skills Required:

• Good time management skills, attention to details and good interpersonal communication, (written and verbal communication). Computer knowledge is an added advantage.