Career Opportunities at IpNX Nigeria Limited

Job Summary: 

We are currently seeking a marketing officer to join our Lagos Team. As a Marketing Officer within our Group Marketing Team, you play a pivotal role in driving the marketing efforts for our retail division. You will collaborate closely with the Group Marketing Team to align brand and marketing strategies, yet your primary focus will be tailoring campaigns and initiatives to suit the unique needs and objectives of the retail division. Reporting directly to the Group Head, Marketing and Corporate Communications, you will ensure the conceptualization, development, and execution of the retail division’s holistic and tactical marketing plans as fits under the Masterbrand and group marketing agenda. You will be accountable for providing support for the division’s market research, competitor analysis, product positioning, customer acquisition and retention, and customer experience strategies. This role is for a strategic and creative thinker who can balance autonomy with teamwork in achieving marketing success. 

Responsibilities: 

• Develop comprehensive marketing strategies aligned with business objectives.  
• Conduct market research and analyze industry trends to identify opportunities for growth and differentiation.  
• Create targeted campaigns across various channels to promote products, services, and brand awareness. 
• Monitor and analyze campaign performance metrics to optimize strategies for maximum effectiveness.  
• Deliver on the Retail Division’s Marketing objectives.  
• Work with Group Marketing to align Brand Architecture  
• Uphold and enhance the company's brand identity across all communication channels.  
• Align brand messaging and ensure consistency with brand manual.  
• Lead the development of marketing collateral for the division including presentations, brochures, banners, etc.  
• Build and maintain relationships with key stakeholders, including customers, partners, and employees.  
• Coordinate events, sponsorships, and community outreach programs to enhance brand visibility and reputation.  
• Respond to inquiries and feedback from stakeholders in a timely and professional manner.  
• Support with generating engaging content for various platforms, including website, social media, and email newsletters.  
• Collaborate with internal teams to gather information and insights for content creation.  
• Ensure content is accurate, relevant, and aligned with brand guidelines.  
• Support the group marketing team to improve and achieve set individual and organizational goals.  
• Support CEA with creative communication to stakeholders as aligned with brand tone of voice.  
• Keep track of net promoter score as well as other customer experience metrics including acquisition and churn rate.  
• Translate group brand promise to stakeholder division and escalate when threatened.  
• Track mentions and alerts across all channels to ensure the brand reputation is optimal and protected.  
• Execute crisis management at stakeholder division level and ensure strict compliance. 

Requirements: 

• BA/B.Sc./HND in Advertising, Mass Communications, Public Relations, Journalism and Marketing or related field (2.2/Upper Credit Minimum) 
• 3+ years of experience in marketing, preferably within the telecommunications/technology sector or advertising agency.  
• Experience working within a group marketing structure.  
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively.  
• Understanding of marketing principles, branding strategies, and communication techniques.  
• Ability to execute marketing strategies across ATL and BTL channels.  
• Strong understanding of content marketing to support sales and customer experience.  
• An eye for emerging consumer trends and identifying threats in competitive marketing.  
• Data-driven mindset and an understanding of key marketing metrics in measuring success.  
• Experience developing marketing reports to showcase KPI achievements leveraging such tools as Excel, PowerPoint, etc. 

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Job Summary: 

We are currently seeking a Performance management specialist to join our Ibadan team. The Accounts Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business needs within the Lagos Island. Build and maintain productive business relationships with key decision makers to understand the Customers’ strategic direction and identify opportunities. Focus on growing and developing existing clients, by exploring and driving Business opportunities that will give ipNX a larger share of the Customers’ wallets. 

Responsibilities: 

• Maintain Strategic Leadership within Key Accounts 
• Accounts Maintenance 
• Effective Project Management 
• Business Profitability 
• Thorough Understanding of Customers’ needs 
• Business Development 
• Relationship Management 
• Budget Achievement 
• Management of Assigned Accounts and Understanding of Industry 

Requirements: 

• A bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)  
• Ability to penetrate accounts and meet with stakeholders within accounts/sectors  
• At least 5 years of Key Account Management experience   
• 5 - 7 Years’ experience in managing strategic Accounts  
• Proven experience of driving opportunities through to revenue  
• Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process  
• A strong knowledge of Pursuit or another relationship/ sales methodology  
• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results  
• Experience working in large matrixed environments including cross-functional collaboration with a diverse set of stakeholders to get results across multiple groups throughout the organization  
• Experience working in the Region  
• Experience in selling various product portfolio  
• Experience in strategic Key Account planning, mapping key decision makers and building strong relationships with Key Accounts stakeholders  
• Leadership experience with a strong business acumen and knowledge of the technical market landscape Experience in Client Management & Growth Strategies of assigned portfolio of clients  
• Have proven results in successfully closing new business, ideally selling to blue chip companies in the region 

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Job Summary: 

We are seeking a DevOps Engineer to join our team. The DevOps Engineer will bridge the gap between software development and IT operations, and ensure that the development, testing, and deployment of software applications are done in a seamless and efficient manner. Also responsible for automating software delivery, managing infrastructure, monitoring performance, and ensuring the overall reliability and security of the software system. Their goal is to enable faster, more frequent and more reliable releases of software products, while maintaining the highest level of quality and security. 

Responsibilities and Deliverables: 

• Automated deployment and configuration management systems for network devices and servers 
• Infrastructure as code templates and scripts 
• Continuous integration/continuous delivery (CI/CD) pipelines for software applications and network services 
• Automated testing, including functional, integration, and performance testing 
• Monitoring and alerting systems for network and server infrastructure, as well as software applications and services 
• Incident management processes and procedures 
• Documentation on network and server configurations, application architecture, and deployment processes 
• Collaborative culture and processes between network, system, and software engineers 

Key Performance Indicators (KPIs) 

• Network uptime and availability 
• Mean time to resolve incidents 
• Mean time between failures 
• Speed and frequency of deployments 
• Deployment success rate 
• Automated test coverage and pass rate 
• Infrastructure cost optimization 
• Mean time to recovery (MTTR) from incidents or outages 

Qualifications, Functional Skills and Experiences: 

• Bachelor's degree in computer or Electronics Engineering, Communications or related field. (2.2/ Upper Credit Minimum) 
• Strong knowledge of software development processes, methodologies, and tools, as well as IT operations and infrastructure management 
• Experience with automation tools and frameworks such as Ansible, Terraform, and Jenkins 
• Experience with containerization and orchestration technologies such as Docker and Kubernetes 
• Experience with cloud computing platforms such as AWS, Azure, or GCP 
• Familiarity with networking and network protocols such as TCP/IP, DNS, and DHCP 
• Experience with Linux and Windows operating systems 
• Knowledge of database technologies such as MySQL, PostgreSQL, or Oracle 
• Experience with monitoring and logging tools such as Nagios, Prometheus, and ELK 
• Knowledge of security and compliance best practices and tools 
• Experience with agile methodologies and collaborative development processes