Jobs at Owens and Xley Consults

Location : Lekki

Salary: N130,000 to N150,000
Job Description For Business Development Strategist

• Developing strategic plans that will help improve an organization to reach its goals and targets and improve profitability.
• You will analyze existing business strategies and practices and provide recommendations for improvements. 
• Coordinate with the management to research, identify, analyse, and execute new business initiatives.
• Collect customer requirements and business data to create a business plan.
• Manage the project teams to achieve business goals.
• Implement business relationships and partnerships through direct meetings with customers and industry personnel.
• Work with the internal departments and external partners to execute business plans and strategies.
• Evaluate customer requirements and develop business plan to meet these requirements.
• Build strong relationships with prospective clients for new opportunities.
• Create business development strategies to increase the company revenue and brand value.
• Research the market trends to identify the customer demand for the proposed products and services.
• Support the management in contract development, customer negotiations and product enhancements.
• Coordinate with management to review and improvise the relevant business development activities.
• Plan and conduct creative corporate programs to impress the clients.
• Participate in seminars and professional meetings to represent the company.

Skill Requirements 

• Communication skills.
• Computer skills.
• PowerPoint and Microsoft Word proficiency.
• Leadership ability.
• Interpersonal skills.
• Organization.
• Analytical skills.
• Problem-solving.
• Public speaking skills.

Educational qualifications

• Bachelor's degree, preferably in business, management or a related discipline.
• Master's in Business Administration (MBA) will be added advantage.

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Location: Ikoyi, Lagos
Qualification: HND/BA/BSC
Job Field: Sales/Marketing/Retail
Salary: N120,000 to N150,000 

2-3 years experience required.

We are currently looking to hire a qualified and experienced Retail Sales Manager for our client, a luxury fashion brand located in Ikoyi, Lagos.

Responsibilities 

• Implement best standards for providing outstanding customer service in the retail store.                                                        
• Ensure the look and feel of the store adequately represents the brand.
• Conduct physical count of inventory to identify coherence of stock on the shop floor with system records.
• Coordinate the flow of goods from the stock room to the shop floor, and oversee merchandise replenishment.
• Liaise with the C.E.O to set sales targets for the store and ensure they are met/exceeded in due time.
• Inspire sales team (in-store and online) to meet and exceed set sales quota.
• Conduct daily, weekly, monthly, quarterly & annual sales analyses to measure profitability and progress.
• Monitor staff-to-customer interaction and ensure that the sales team uses refined language to communicate with customers.
• Assist sales teams with managing objections and closing deals at the store.
• Handle complex customer complaints with professionalism, protecting company reputation.
• Supervise sales team efforts and demonstrate teamwork by offering timely support where required.
• Conduct weekly sales team meetings to discuss the highs and lows of the week and strengthen team efforts for better outcomes.
• Ensure everyone is familiar with new products and able to discuss them with shoppers.
• Recognize and document records of top-performing products for strategic business decisions.
• Test and appraise staff knowledge on new products, services or promotions, etc.
• Conduct periodic customer needs assessments and recommend appropriate products & services.
• Analyze customer behavior & position items for better reception by upselling/cross-selling.
• Come up with initiatives for new product development where/when necessary.
• Prepare documentation, contract, reports, and all other paperwork related to sales.
• Represent the company in areas of public relations such as exhibitions, trade fairs, pop-up sales, etc.
• Perform occasional assessment of sales/store staff and recommend hiring and training needs where required.
• Advocate traditional and non-conventional sales techniques such as referral networking or customer loyalty programs that guarantee repeat purchases.
• Liaise with sales and logistics team for timely delivery of orders to customers’ destinations.
• Work closely with the Digital Channel Officer to drive attention to products that seem to drag.
• Conduct periodic profit and loss analysis to determine the success of implemented strategies, improve daily operations, reduce costs and increase revenue.
• Train the sales team to maximize sales opportunities during marketing events.
• Collaborate with the Accountant to resolve issues arising from discrepancies in physical/system sales records. 
• Perform all other tasks assigned. 

Requirements

• Highly professional
• Excellent communication skills
• Good report writing abilities.
• Sound knowledge of traditional/non-conventional sales techniques.
• Ability to set sales quota/targets and exceed them.
• Proficiency in MS Office Suites.
• Sound knowledge of POS systems & ERPs.
• An exhaustive knowledge of the fashion industry.
• Able to work independently and flexibly
• Demonstrated ability to work in a fast-paced environment, contribute under pressure and meet tight deadlines
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of customers
• Adequate knowledge of implementing business processes and functions
• Exceptional leadership, communication, and conflict management skills
• Excellent interpersonal skills
• Strong business acumen & strategic thinking skills
• Capable of preparing management reports and correspondence
• Highly organized and detailed
• Be creative and contribute new and innovative ideas.
• Must be female for gender balance.