Latest Jobs at The Paper Packaging Company

Role Description

• This is a full-time, on-site Business Development Executive role based in Lagos.
• The Business Development Executive will identify and qualify new business opportunities, manage a pipeline of prospective clients, and drive growth in key market segments.
• Responsibilities include generating leads through research and outreach, conducting client meetings and presentations, and preparing proposals and quotations.
• The role involves building and maintaining relationships with existing accounts, gathering feedback, and collaborating with internal teams to align offerings with customer needs.
• The Business Development Executive will also monitor market trends, competitor activity, and industry developments to inform sales strategy and support revenue targets.

Qualifications

• Proficiency in New Business Development and Lead Generation to identify, qualify, and convert prospective clients.
• Strong Business acumen with the ability to understand customer needs, market dynamics, and sustainable packaging solutions.
• Excellent Communication skills for client meetings, negotiations, presentations, and internal collaboration.
• Account Management experience to nurture long-term relationships, manage client portfolios, and ensure customer satisfaction.
• Previous experience in B2B sales, preferably within packaging, manufacturing, FMCG, or related industries.
• Proven track record of meeting or exceeding sales targets and managing a structured sales pipeline.
• Strong analytical, negotiation, and problem-solving skills with a data-informed approach to decision-making.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
• Comfort working on-site in Lagos and willingness to travel locally for client visits when required.
• Interest in sustainability

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Role Description

• This is a full-time, on-site Factory Supervisor role based in Lagos.
• The Factory Supervisor oversees daily manufacturing operations on the production floor, ensuring production targets are met safely, efficiently, and in line with quality standards.
• Responsibilities include assigning and monitoring work, coordinating production schedules, and ensuring machinery and equipment are properly used and maintained.
• The role also involves enforcing health, safety, and environmental policies, resolving operational issues in real time, and supporting continuous improvement initiatives.
• The Factory Supervisor will train, guide, and evaluate production team members, maintain accurate production records, and collaborate with management, maintenance, and quality teams to support sustainable packaging goals.

Qualifications

• Strong production and operations skills, including Production Planning, Production Management, and Operations Management.
• Solid manufacturing expertise, with experience in Manufacturing Operations and shop-floor coordination.
• Proficiency in Quality Control practices, including monitoring processes, inspecting output, and supporting corrective actions.
• Proven ability to lead and supervise factory teams, with effective people management, coaching, and conflict-resolution skills.
• Good understanding of health, safety, and environmental regulations in a manufacturing environment.
• Strong analytical, organizational, and problem-solving skills, with attention to detail and a focus on continuous improvement.
• Effective communication skills and the ability to work collaboratively with cross-functional teams.
• Relevant technical or engineering qualification (e.g., diploma or degree in Engineering, Industrial Production, or related field); prior experience in packaging or similar manufacturing is an advantage.

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Role Description

• This is a full-time, on-site Procurement Officer role based in Lagos.
• The Procurement Officer will manage the end-to-end procurement cycle, including identifying suppliers, obtaining quotations, evaluating options, and raising purchase orders in line with company policies.
• Responsibilities include negotiating contracts and pricing, maintaining supplier relationships, and ensuring timely delivery of materials required for production and operations.
• The role involves monitoring inventory levels, analyzing purchasing data, and recommending cost-saving or efficiency-improving initiatives.
• The Procurement Officer will collaborate with operations, finance, and production teams to ensure quality, cost-effectiveness, and continuity of supply for sustainable packaging materials.

Qualifications

• Strong procurement and purchasing skills, with experience managing sourcing activities and supplier relationships.
• Ability to prepare, review, and manage purchase orders, ensuring accuracy, compliance, and timely processing.
• Proficiency in contract negotiation, including terms, pricing, and service levels with vendors and service providers.
• Well-developed analytical skills for evaluating supplier performance, costs, and procurement data to support decision-making.
• Bachelor’s degree in Supply Chain Management, Business Administration, Economics, or a related field, or equivalent practical experience.
• Familiarity with procurement or ERP software and strong Microsoft Excel skills.
• Excellent communication, organization, and stakeholder management abilities.
• Knowledge of sustainable sourcing practices or experience in manufacturing, packaging, or FMCG sectors is an advantage.

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Role Description

• The Customer Care Representative is a full-time, on-site role based in Lagos.
• This role is responsible for responding to customer inquiries via phone, email, and other channels, providing accurate information about products, orders, and services.
• The representative will handle complaints, resolve issues promptly, and follow up to ensure customer satisfaction.
• Daily tasks include maintaining records of customer interactions, coordinating with internal teams (such as sales, logistics, and operations) to resolve service issues, and escalating complex problems when necessary.
• The role also involves proactively gathering customer feedback, recommending improvements to processes, and supporting a positive, customer-first experience that aligns with TPPC’s sustainability mission.

Qualifications

• Strong customer-facing abilities, including Customer Service and Customer Support skills.
• Effective Communication skills, both verbal and written, to interact clearly with customers and internal teams.
• Excellent Interpersonal Skills and a focus on Customer Satisfaction, with the ability to build trust and rapport.
• Ability to manage multiple inquiries, prioritize tasks, and maintain accuracy in a fast-paced environment.
• Comfort using CRM tools, email platforms, and basic office software to document and track customer interactions.
• Problem-solving mindset, with attention to detail and a calm, professional approach under pressure.
• Previous experience in customer care, call center, or a client-facing role is an advantage.
• Interest in or familiarity with sustainable products or manufacturing is a plus.
• Minimum of a high school diploma; a post-secondary qualification in Business