Jobs at Excel and Grace Consulting

Key Responsibilities

• Supervise daily operations, ensuring smooth service delivery across all departments.
• Manage staff scheduling, training, and performance to maintain high service standards.
• Oversee customer service to ensure guest satisfaction and handle any complaints or issues promptly.
• Monitor branch expenses, inventory, and supplies to control costs and support profitability.
• Ensure compliance with health, safety, and company policies at all times.
• Generate daily/weekly reports on sales, customer feedback, and operational activities.
• Coordinate with head office and other departments for support and reporting.

Requirements

• OND/HND/Bachelor’s Degree in Hospitality Management, Business Administration, or related field.
• Minimum of 3 years’ experience in a supervisory or management role within the hospitality industry.
• Strong leadership, interpersonal, and communication skills.
• Ability to work under pressure and manage a dynamic team effectively.
• Basic understanding of financial reports and inventory control.
• Proficiency in Microsoft Office and hospitality software is an advantage.

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Key Responsibilities

• Receive, inspect, and record all incoming materials and supplies.
• Ensure proper storage of items according to company and safety standards.
• Monitor stock levels and alert management of low or excess inventory.
• Issue materials and supplies as per request or approved requisitions.
• Maintain updated and accurate inventory records (manual and/or electronic).
• Conduct regular stock-taking and reconciliation.
• Ensure cleanliness and organization of the store at all times.
• Assist in the preparation of inventory reports for management review.
• Prevent loss, damage, or theft of stock through proper handling and security.

Requirements

• OND / HND or equivalent in Store Management, Business Administration, or a related field.
• Minimum of 2 years experience in a similar role, preferably within the hospitality industry.
• Good knowledge of inventory management and basic bookkeeping.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Excel and inventory software.
• Honest, dependable, and able to work independently with minimal supervision.