Latest Jobs at Simba Group

Key Elements of the Role

• Report to the Technical Manager
• Providing onsite and remote support to customers.
• Engineer is responsible for managing customers’ Avaya infrastructure, providing 1st level onsite technical support, and Avaya contact centre end-user support.
• Investigates, resolve and handle Avaya related issues and problems.
• Implementation and Support of Avaya Components
• Availability and performance monitoring, routine preventive maintenance checks, fault finding and fixing, work with senior engineers or Avaya backbone engineers
• Avaya End-user training
• Routine Avaya system health checks and Backup
• Ensure all onsite support activities are logged on our ticketing platform.
• Trend analysis with recommendations on proactive steps to avoid service outage at assigned customer site
• Perform periodic patch and minor system upgrades for customers
• Perform Configuration changes to fulfil customer requests
• Provide timely response to the customers and ensure the SLA is met
• Attend all assigned trainings
• Complete assigned exams
• Documentation

Desired Skills & Experience

• Minimum of Bachelor’s degree or HND in a related field,
• Minimum of 1 year’s work experience in Avaya Support Engineering role
• Technical Skills in Avaya IPO / Avaya Communication Manager and Avaya call center applications
• Telephony and networking knowledge.
• Providing technical support on-site or via remote-access systems
• Excellent Customer Service skills
• Courteous approach

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Job Summary:

• The Tax Manager is responsible for managing all tax-related matters within the organization.
• This includes overseeing tax compliance, developing and implementing tax strategies, and providing guidance on tax-related decisions to maximize financial efficiency while ensuring legal compliance.
• The Tax Manager plays a pivotal role in minimizing the organization's tax liability and ensuring accurate and timely tax reporting.

Reporting Line: The Chief Financial Officer (CFO) or Director of Finance.

Key Elements of the Role

Tax Compliance:

• Ensure timely and accurate filing of all tax returns, including income tax, sales tax, and other relevant taxes.
• Stay up-to-date with changes in tax laws and regulations and adapt the organization's processes and strategies accordingly.
• Review and oversee the preparation of tax provisions and financial statements to comply with accounting standards.

Tax Planning:

• Develop and implement tax-efficient strategies to minimize the organization's tax liability.
• Provide guidance on structuring transactions, investments, and other financial decisions to optimize tax outcomes.
• Identify and pursue tax incentives, credits, and deductions available to the organization.

Risk Management:

• Assess and manage tax-related risks by conducting regular audits and reviews of financial data and transactions.
• Ensure compliance with transfer pricing rules and international tax regulations if applicable.

Team Leadership:

• Supervise and lead a team of tax professionals, providing guidance, mentoring, and training as necessary
• Allocate responsibilities and monitor team performance to ensure efficient tax operations.

Communication and Reporting:

• Communicate tax strategies and findings to senior management, providing recommendations for decision-making.
• Prepare and submit regular reports on the organization's tax status and liabilities.

Collaboration:

• Collaborate with other departments, such as legal, finance, and operations, to ensure tax considerations are integrated into business decisions.
• Work with external auditors, tax authorities, and consultants as needed.

Requirements

• Proven experience in tax management, accounting, or a related role, with progressively increasing responsibilities.
• In-depth knowledge of tax laws, regulations, and compliance requirements.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency in tax software and financial management systems.
• Leadership and team management experience.

Qualifications

Educational Qualification

• Bachelor's degree in accounting, finance, or a related field (a master's degree in taxation or a CPA designation is often preferred).

Experience

• 8 years’ experience in similar role

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Summary of the Role

• Simba Group seeks to fill the role of a IT Support Engineer. The provide technical support for clients experiencing hardware, software, and networking issues.
• As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships.
• You may also be required to install new software applications and train clients on proper application use

Key Elements of the Role

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Troubleshoot & Repair computer systems (Laptop/Server/Desktop/Printer etc ) and keep the record
• Troubleshoot IOS/Windows /MS-Office related issues
• Software update check (Antivirus/ windows / MS-office)
• Ensure Network Uplink uptime (Escalating the issue to responsible body/Vendor/Engineer
• Configure firewall, manage policy
• Email configuration, troubleshooting
• Regular Internet link and structural cable check
• Escalate the Inverter /Battery related issue to inverter team
• Regular check of CCTV , Biometric terminals and VoIP Phones
• Ensure Network access to only authorised person after approval
• Regular Preventive & Corrective maintenance of Network system (Switch / Wireless AP/Firewall)
• Preserve assets, information security and control structures
• Ensure security of data, network access and backup systems
• Keep the record of IT-assets (Laptop/keyboard/mouse/charger etc)

Requirements

Desired Skills & Experience

• Minimum of Bachelor’s degree or HND in Computer Science, Engineering or a related field,
• Minimum of 5 years proven work experience Minimum of 5 years work experience as a technical support engineer in an ICT company
• Proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols.
• Experience with scripting languages such as Perl or Shell
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Excellent interpersonal & organizational skills