Latest Jobs at Sun King (Formerly Greenlight Planet)

What you would be expected to do

After-Sales Service Management

• Ensure timely resolution of customer complaints, warranty claims, and service requests.
• Monitor service turnaround time (TAT) and implement improvements.
• Coordinate with technical teams, partners, and third-party service providers to deliver quality replacements, repairs/maintenance.

Team Leadership

• Supervise, mentor & guide the after-sales executives, technicians.
• Conduct training sessions to enhance team customer handling and technical troubleshooting skills.
• Encourage Professional growth within the team, mentoring individuals to develop valuable skill sets.

Warranty & Spare Parts Coordination

• Oversee warranty administration, including approvals, rejections, and documentation.
• Manage spare parts inventory, ensuring availability and cost efficiency.
• Liaise with internal & external stakeholders for timely spare parts procurement.

Customer Relationship Management
 

• Maintain strong relationships with key clients, addressing escalations proactively.
• Conduct customer feedback surveys and implement service improvements.
• Ensure compliance with service level agreements (SLAs).

Systems And Process Design

• Coordinate with technology teams to ensure company systems meet customer service needs, including applications.
• Develop new processes to transform current service operations more efficiently.

Drive Operational Efficiency

• Based on the global aftersales strategy, define and manage the coordination of the long-range strategic plans for the aftersales business based on future business growth.
• Maximise efficiency and profitability for the service department within Nigeria, in line with the current offerings and the projected business growth.

Reporting & MIS

• Prepare and provide periodic reports on after-sales performance.
• Identify bottlenecks and implement process optimizations.
• Ensure compliance with company policies and industry regulations.

You might be a strong candidate if you

• Have Bachelors degree or Higher Diploma from a recognized institution with a degree in engineering or other relevant disciplines.
• An advanced degree is an added advantage.
• 8+ years experience in after-sales services in renewable energy, electronic consumer goods/ mobile industry.
• Demonstrated experience in managing the After Sales Service department in a fast paced environment.
• Excellent verbal and written communication skills with the ability to distill information and ability to manage stake holders to get results.
• Passionate about customer service and resolving their issues.
• Efficiency and organizational skills.
• Entrepreneurial Spirit with qualities of being able to work. without supervision and figure things out with innovative thinking, problem-solving skills, and presence of mind.

go to method of application »

About The Role

• We are looking for a team member to join our Risk department as a Regional Collections Manager. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

Department Corporate Risk Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Zonal Credit Manager, East

What you would be expected to do

• Work on regional portfolio and repayment trends and laying down daily, weekly, monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to reduce problems of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk management teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sales Executives to repossess products from delinquent customers on cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow-up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centers and set up for the key collection area.

You might be a strong candidate if you have

• Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Have at least 3 years of work experience in a similar position with field experience and also with rural customers settlements.
• Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience within the rural settings.
• Have strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Have good communication & people skills
• Have excellent issue-tracking and resolution skills.
• Work with multiple sales teams and cross-functional teams seamlessly.
• Territory knowledge is an added advantage.

go to method of application »

About The Role

• Sun King is looking for an experienced Regional EB Program Optimization Manager to manage and drive our strategic expansion across Anglophone Africa (Nigeria, South Africa, and Uganda). The ideal candidate will bring strong expertise in both project management and program management, with a proven ability to execute complex initiatives and deliver impactful results across multiple markets.

Department EasyBuy Program Management Employment Type Permanent - Full Time Location Nigeria Workplace type Hybrid

What you will be expected to do

• Success architect: Partner with Country Representatives to develop and execute operational plans that deliver on our strategic vision.
• Program excellence: Ensuring every program is delivered on time, within budget, and exceeds quality expectations.
• Talent multiplier: Mentor and empower Country Program Managers/Associates, building a high-performing, team.
• Budget Management: Managing project budgets, ensuring financial compliance, and maximizing our resources.
• Data and impact-focused: Oversee monitoring and evaluation, using data to inform actions and clearly communicate our results.
• Master connector: Building and maintaining strong relationships with government officials, communities, partners, and other stakeholders is crucial.

You might be a strong candidate if you have/are

• A Bachelor’s degree (or equivalent Diploma/Certificate with extensive experience) in a relevant field, and 3+ years of serious program management experience.
• Management Muscle: 4-5 years in a management role.
• Project Management Prowess: PMP/PgMP certification – with the credentials to back it up.
• A deep understanding of the development landscape and the problems we face.
• Analytical Firepower: The ability to analyze data, solve complex problems.
• Communication Mastery: Exceptional communication, people, and negotiation skills.
• Fluency in English, top-notch report-writing skills, and ideally, fluency in a local language.
• Willing to travel extensively (around 50% of your time) across the continent.

go to method of application »

About The Role

• The Zonal Business Manager is a senior seasoned sales professional for the EasyBuy channel who will oversee sales and distribution operations and ready to expand Sun King’s massive sales network to states across the allocated zone; comprising of all our areas located in North Central and Mid North. This is a Senior position which takes full strategic and tactical accountability for all business functions of the direct sales business - as well as growing sales across the zone and overseeing state-level sales operations.

Department EasyBuy Direct Sales Employment Type Fixed Term - Full Time Location Nigeria Workplace type Onsite Reporting To Country Business Leader

What you would be expected to do

• Delivering the target weighted units at Zonal level through mapped out regions with daily tracking of sales.
• Providing guidance to direct reports through strong management and mentorship with emphasis on robust sales structure.
• Supervising marketing activities in the Zone to drive sales growth. This can be through ensuring AHQs conduct Evening demos, Trade shows etc.
• Proper management of collection default rates.
• Ensuring profitability of all regions/ areas within the zone and expanding to new regions and areas.
• Ensure Recruitment and Retention of all zonal sales teams through proper training, management, and performance review.
• Coach and mentor, all direct reports on daily, weekly and monthly tasks.
• Ensure that all teams have the required tools and materials for trade execution
• Ensure that all rival activities are countered with effective strategies to avoid erosion of market presence.
• Ensure Visibility in the trade is high.
• Ensure that all cost and expenses are kept within acceptable levels and within budget.
• Provide all required reports for business needs for your zone.

You might be a strong candidate if you have

• HND/BSC in a Business-related field or related field
• At least 7 years hands-on-experience in Sales.
• Experience in the Solar Industry is mandatory for this role.
• 90% territorial sales experience of areas in North Central and Mid North.
• Has excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Has high innovative skills, thinking out of the box, cost conscious
• Is excellently skilled in Planning, Organizing, Prioritizing, Maximizing value and see the big picture
• Is able to skillfully build relations, work on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence and a strong business acumen

go to method of application »

About The Role

• We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

Department Corporate Risk Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Credit Manager, Nigeria

What you would be expected to do

• Assist the Credit Manager in developing methodologies to improve the current processes.
• Suggest enhancements to current process and policies to avoid operational risks.
• Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
• Assist the Credit Process Manager in implementing audit recommendations.
• Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
• Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
• Identify and classify potential default risk through data collection and interaction with clients.
• Preparation of field reports/collation of data/documentation and report.
• Red flag identification and timely reporting of the same

You might be a strong candidate if you

• Have minimum 3 years working experience preferably in the Control and Compliance/Risk department.
• Possess strong data collection skill.
• Are excellent at fraud detection & investigation.
• Are proficient in MS Excel (Advanced level).
• Demonstrates problem-solving abilities.
• Have a good communication and presentation skills (written and verbal).
• Have previous work experience in MFI or banks.
• Are multilingual ( English & Igbo).
• Have knowledge of the territory

go to method of application »

About The Role

• We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

Department Corporate Risk Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Credit Manager, Nigeria

What you would be expected to do

• Assist the Credit Manager in developing methodologies to improve the current processes.
• Suggest enhancements to current process and policies to avoid operational risks.
• Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
• Assist the Credit Process Manager in implementing audit recommendations.
• Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
• Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
• Identify and classify potential default risk through data collection and interaction with clients.
• Preparation of field reports/collation of data/documentation and report.
• Red flag identification and timely reporting of the same

You might be a strong candidate if you

• Have minimum 3 years working experience preferably in the Control and Compliance/Risk department.
• Possess strong data collection skill.
• Are excellent at fraud detection & investigation.
• Are proficient in MS Excel (Advanced level).
• Demonstrates problem-solving abilities.
• Have a good communication and presentation skills (written and verbal).
• Have previous work experience in MFI or banks.
• Are multilingual ( English & Igbo).
• Have knowledge of the territory

go to method of application »

About The Role

• The Area Sales Manager will ensure growth and expansion of the solar inverter sales in the “South- South” region of the country, by identifying, engaging and building strong partnership networks with retail chains.
• The role spans B2B and distribution opportunities for our solar inverter series , managing customer relationships, developing effective route-to-market (RTM) strategies and achieving sales targets in South South Region and ready to expand Sun King coverage to all areas and LGAs.
• Department Partnerships Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Retail Manager West and Centra Africa

What you would be expected to do

Achieve Inverter Sales revenue targets.

• Be accountable to achieve the quarterly and yearly Operating Plan for Inverter Sales in your region (3.3KVA & 5KVA).
• Recruitment and onboarding of partners
• Be accountable for timely and accurate forecasting of pipeline Inverter sales per normal reporting cycles within the region.
• Provide input to and contribute to the formulation of the yearly business planning cycles.
• Execute Go-to-market strategy in conjunction with your line manager in order to cover the prioritized potential and business opportunities.
• Aligning territories to market potential, priorities and assign optimal account management.
• Ensure all direct reports have clear opportunity management activity and relationship building plans to ensure efficient coverage of territories.
• Drive performance management within the team, providing a regular operating mechanism of feedback, coaching, and managing the annual appraisal system.
• Maintain up to date market knowledge related to the full Sun King Inverter range, communicate intelligence and propose strategies.
• Reporting on sales activities and managing inverter sales pipeline

Direct Channel Management

• Recruitment and Retention of state sales teams through proper training, management, and performance review.
• Recruitment, Training and Onboarding of direct reports to respective locations.
• Communicate Sales Targets to the Inverter team in your region and develop Daily, Weekly and Monthly rigor to ensure achievement.
• Develop RTM for your region to develop prospects by conducting key establishments including schools, churches, supermarkets, malls, restaurants, hospitals etc.

Retail Chain Management

• Organized Institutional sales including HORECAs, SMEs, Hospitals, Estate Developers, Big Electronics outlets
• Build partnerships with Key Retail Chains for shop-in-shop sales
• Brand presence in Trade fairs and corporate events.
• Develop targeted marketing activation campaigns in high traffic locations including malls,
• Develop a client feedback and resolution dashboard to track customer issues and improve satisfactions.

You might be a strong candidate if you

• Bachelor’s degree or its equivalent in Business, Engineering, Marketing, or a related field.
• Have a minimum of 4 years in technical sales with practical field sales experience managing teams in vast geographies. within your purview.
• Excellent Communication skills.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint.
• Have highly innovative skills, thinking out of the box, cost conscious.
• Are excellently skilled in Planning, Organizing, Prioritizing, maximizing value and seeing the big picture.

go to method of application »

About The Role

• We are looking for diligent and well organized team member to join our Risk department as an Area Collections Executive. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
• Department Corporate Risk Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Zonal Credit Manager, North & East

What you would be expected to do

• Assessing regional portfolio and repayment trends and laying down daily, weekly, and monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate situations of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Management teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sales Executives to repossess products from delinquent customers in cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs, etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centers and setting up the critical collection area.

You might be a strong candidate if you

• Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Have at least 1 year of work experience in a similar position with field experience and also with rural customers settlements.
• Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Have relevant experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Have good communication & people skills
• Are excited about working with rural customers & resolve customers issues.
• Have excellent issue-tracking and resolution skills.
• Work with multiple sales teams and cross-functional teams seamlessly.
• Knowledge of the territory will be an added advantage.

go to method of application »

About The Role

• Sun King is looking for a Zonal Store Manager who will work closely with Sun King shop executives and ensure that the overall performance targets of the Sun King shops in the country are met, both in terms of quality and quantity.

Department Operations Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Operations Manager, Nigeria

What you would be expected to do

• Shop Identification- Ensure the shop is at a vantage point and meets the Sun King retail standards
• Procurement and Installation- Identify suppliers for all necessary equipment and supervise installation
• Training- Ensure Sun King Shop Executives have the necessary knowledge and technical skills required to run the store including replacements, repairs and spares
• Inventory Management- Maintain a tracker for stock, spare parts, marketing material and tools in every store
• Repairs Management- Ensure the Service Centers have all the necessary repair tools and toolkits; ensure safety procedures are observed to avert hazards at the bench and; ensure Occupational Safety & Health standards are observed
• Reporting- Prepare and submit reports as and when required
• Payments- Ensure all payments related to the stores are processed in a timely manner.

You might be a strong candidate if you have

• An HND/BSC in Business management, Sales, or related field from a reputable institution.
• Minimum of four years’ work experience in stock management or administration
• Is able to effectively work cross-functionally across several regions
• Excellent verbal and written communication skills with fluency in English
• Is comfortable traveling frequently.
• Should be flexible, willing to stretch and achieve over and above base expectations.

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• Experience managing teams of creatives and graphic designers? Do you have the ability to craft groundbreaking and captivating visual content for African audiences? Are you a creative person with a passion for creative design? If so, then Sun King has the perfect opportunity for you.
• This is an exciting opportunity for an art director or senior graphic designer with a social content and advertising background to join a fast-growing team of creatives. You will be expected to guide Sun King’s creative advertising campaigns across Africa. You will have the opportunity to produce the artwork for Sun King’s advertising campaigns across 10 countries, managing a team of talented designers.
• Further, you will manage the work of social media focused designers who produce content for Sun King’s fast-growing and dynamic social media channels, including Facebook, LinkedIn, TikTok, and LinkedIn. Your role will involve overseeing diverse design, advertising, and social media landscapes, notably managing our advertising and social media campaigns in countries such as Kenya, Nigeria, South Africa, Togo, Tanzania, and Zambia, among others.
• We are looking for a ‘digital-first’ designer who has a passion for social media storytelling and who is excited by the prospect of working on creative, digitally minded advertising campaigns that seek to transition African households and businesses onto green, clean solar energy.
• Department Marketing & Creative Employment Type Permanent - Full Time Location Nigeria Workplace type Hybrid Reporting To Creative Lead

What you would be expected to do

• Formulate and supervise the agency's creative and design strategy to ensure alignment with the company's overarching vision and business goals.
• Craft and visualise creative visions for Sun King’s advertising campaigns.
• Guide and manage a compact team of graphic designers and creatives to produce inventive and top-quality content that fulfills business goals.
• Oversee staff that produce fresh and engaging content for our social media channels that models ever-evolving digital and design best practices.
• Direct the company’s creative process from conceptualisation to final execution, ensuring adherence to the highest standards of quality and client satisfaction.
• Cultivate an environment of innovation and creativity within the team, empowering the team to explore fresh ideas and experimental methods.
• From social media graphics to GIFs and fast-paced videos as well as complex web graphics, manage our campaigns and social media graphics, moving image, and motion design content production with assistance from our team of copywriters, social media experts, and fellow in-house motion design and graphics experts.
• Assist other designers, of various experience levels, to drive the quality of the social media graphics produced, question ideas, and deliver world-class work.
• Take briefs from internal clients, questioning internal clients as appropriate. Discussing appropriate options for design and advising internal clients on the best use of graphics for digital platforms whilst adhering to brand guidelines.
• Work with sales, marketing, products, operations, and other teams to ensure that content is rigorously reviewed and feedback are replied to.
• Follow the appropriate content production, content management, and sign-off process per Sun King’s standard operating procedures.

You might be a strong candidate if you have

• Degree/Higher National Diploma or Advanced Degree in Graphic Design is highly preferable.
• A minimum of 8 years’ experience in creative within Content or Advertising agencies.
• Proven track record of spearheading impactful creative campaigns across diverse channels.
• Skilled in the complete Adobe Creative Suite, InDesign, Illustrator, Photoshop, and experience in After Effects and XD will be an advantage.
• Proficient in managing creative teams across global offices.
• Deep knowledge of above-the-line and below-the-line campaign strategy and a proven ability to get projects over the line.
• Deep knowledge of what works on social media and a proven ability to harness internet, social media, and digital trends and graphics concepts.
• An eye for design and an ability to lay out artwork at speed to a high standard.
• Deep knowledge of how to use design to communicate with consumers and sell products.
• Outstanding communication skills, with the ability to engage effectively with diverse stakeholders.

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• Sun King is looking for an Associate to join its Operations team in Nigeria. The Regional Store Coordinator will work closely with the operation team in Nigeria to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.
• Department Operations Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite

What you would be expected to do

• Manage inventory within the warehouse, reporting goods received and inventory levels at the zonal warehouse level
• Work with third party transporters to ship goods to Sun King stores on time and in good condition
• Ensure all deliveries to Sun King Stores are cost effective using Third party transporters working with the Company
• Scan in and out Sun King inventory on a serial basis
• Coordinate with central (HQ) warehouse to receive stock
• Communicate any inventory shortage, theft, or loss at the zonal warehouse
• Prepare weekly on hand stock report for all shops in region and make the report available for the Country Store manager
• Check on store executives in region to ensure they are maintaining stability and reputation of the store by complying with legal requirements.
• Ensure all shops in region maintain proper shop etiquette and cleanliness
• Receive all faulty products received by the stores, ship back to HQ
• Perform physical inventory counts of the retail stores on a monthly/quarterly basis
• Ensure proper processes are followed by Sun King Store Executives (SSEs) in the respective regions
• Ensure the SSEs in region fully know their duties and role
• Review accuracy of weekly inventory/ marketing reports for region and aggregate the report to the HQ Ops team
• Train SSEs at their stores as needed
• Fill in for SSEs who are on personal/ medical leave
• Follow up on any stock losses or unexplained variances at the store Ensure SSEs write police reports if necessary

You might be a strong candidate if you

• Have a Bachelor’s degree or Higher Diploma in Supply Chain Management, or related discipline from a recognized institution
• Have a minimum of two (2) years’ progressive work experience in procurement and supply or inventory management in a multinational organization
• Demonstrate sound judgment, people, communication, presentation and reporting skills
• Are result oriented with the ability to multitask
• Are a team player and can demonstrate ability to establish and maintain effective relationships with various stakeholders
• Have advanced computer skills g. Microsoft excel application
• Have experience working in ERP System and other inventory management application

go to method of application »

About The Role

• Sun King is looking for a Zonal Store Manager who will work closely with Sun King shop executives and ensure that the overall performance targets of the Sun King shops in the country are met, both in terms of quality and quantity.
• Department Operations Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Operations Manager, Nigeria

What you would be expected to do

• Shop Identification- Ensure the shop is at a vantage point and meets the Sun King retail standards
• Procurement and Installation- Identify suppliers for all necessary equipment and supervise installation
• Training- Ensure Sun King Shop Executives have the necessary knowledge and technical skills required to run the store including replacements, repairs and spares
• Inventory Management- Maintain a tracker for stock, spare parts, marketing material and tools in every store
• Repairs Management- Ensure the Service Centers have all the necessary repair tools and toolkits; ensure safety procedures are observed to avert hazards at the bench and; ensure Occupational Safety & Health standards are observed
• Reporting- Prepare and submit reports as and when required
• Payments- Ensure all payments related to the stores are processed in a timely manner.

You might be a strong candidate if you have

• An HND/BSC in Business management, Sales, or related field from a reputable institution.
• Minimum of four years’ work experience in stock management or administration
• Is able to effectively work cross-functionally across several regions
• Excellent verbal and written communication skills with fluency in English
• Is comfortable traveling frequently.
• Should be flexible, willing to stretch and achieve over and above base expectations.

go to method of application »

What you would be expected to do

Sales & Business Development

• Achieve monthly, quarterly, and annual sales targets within the assigned area.
• Generate leads through field visits, referrals, and local marketing activities.
• Develop and execute regional sales plans in alignment with company goals.
• Manage the full sales cycle from sales generation to negotiation and closure.
• Build and maintain strong, long-term relationships with retail partners and retailers. clients.
• Follow up on proposals, pricing discussions, and contracts (Government etc) to ensure smooth handover to project teams.

Channel & Dealer Management

• Recruit, train, and manage channel partners, dealers, and distributors.
• Provide ongoing support, product training, and incentives to dealers to drive sales.
• Monitor channel performance and ensure timely order processing and delivery.

Strategic Market Development

• Map the assigned territory for high-potential B2B solar prospects.
• Participate in local events, expos, or trade shows relevant to the renewable energy sector.

Customer Engagement

• Handle customer queries and assist in after-sales service coordination.

Market Intelligence

• Stay updated on industry, market trends, and government policies in the solar sector.
• Provide regular feedback to the management to refine sales strategies.

Reporting & CRM

• Maintain accurate sales records, client database, and pipeline tracking using CRM tools.
• Provide regular updates on performance, forecasts, and market feedback to the Regional Manager.
• Maintain accurate records of sales activities, client interactions, and pipeline status in CRM tools.
• Submit daily/weekly/monthly sales reports, trade visits and monthly itinerary to the reporting manager.

You might be a strong candidate if you

• Bachelor’s degree or its equivalent in Business, Engineering, Marketing, or a related field.
• 2–4 years of experience in B2B or B2C field sales; experience in the solar/renewables/electrical industry is preferred.
• Excellent communication, negotiation, and presentation skills.
• Experience with high-value consultative selling and long sales cycles.
• Willingness to travel extensively within the assigned area.
• Good knowledge of solar product specifications and performance is an added advantage.
• Familiarity with government solar policies, net metering, subsidies, and regulatory landscape.
• Proficiency in MS Office (Excel, PowerPoint).
• Experience working with channel/distributor networks.

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• The Solar Inverter Specialist (Lagos State) will coordinate inverter sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar Inverter products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Inverter Energy Officer”. The Solar Inverter Specialist is ultimately accountable for generating inverter sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager

Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite

What you would be expected to do

• Hire & retain Inverter Energy Officers (IEOs): Hire, train and maintain a team of at least 50 Sun King Inverter Energy Officers in the area (Lagos State). Use multiple avenues for finding the right talent to sell Sun King Inverter products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Inverter Energy Officers: Provide training to the Inverter Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Inverter Energy Officers: Provide complete clarity to Inverter Energy Officers related to their day-to-day tasks, sales & collections plans, routes and targets. This includes, ensuring Inverter Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King inverters, PayGo phones and other products, they have the confidence to be able to present and resolve basic customer queries on the spot and they always have access to *Solar Inverter Specialist in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Inverter Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Inverter Energy Officers and report them to the Solar Inverter Business Manager, every week. Ensure that first 5 sales of each Inverter Energy Officer is done along with the Area Business Manager in the area, by each Inverter Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Inverter Energy Officers: Conduct joint field work with a group of Inverter Energy Officers to provide inverter sales and collection training on a weekly basis and drive IEO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by the Solar Inverter Business Manager. Provide daily, weekly updates on sales, IEO recruitments, Customer issues and resolutions, in alignment with the Solar Inverter Business Manager.
• Drive robust field sales processes: Review collection progress with your Inverter Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar Inverter products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Inverter Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Inverter Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing and supply chain.
• Review meetings with Inverter Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have SIBM present in those meetings to resolve any outstanding customers or IEO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Inverter Energy Officers is maintained at an all-time high.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in inverter Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint.
• Have extensive Customer Care experience
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture.
• Are able to skillfully build relations both internal & external relationships.
• Ability to expand Sun King’s massive inverter sales net work across Lagos State.
• Build and develop a formidable sales team across the state.
• Listens well, coaches’ others and is disciplined in their learning practice
• Meet and exceed set target MoM.
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory.

go to method of application »

About The Role

• We are looking for a Regional Mentor to facilitate learning delivery, developing content and mentoring sales staff & agents within the Region.
• Department EasyBuy Program Management Employment Type Fixed Term Contract Location Nigeria Workplace type Onsite Reporting To Zonal Training Manager

What you would be expected to do

• Delivering classroom and/or field training
• Maintaining set KPIs and achieving training targets as required
• Designing training assessments with the guidance of the Training Manager
• Ensuring 100% adoption and usage of technology-based work tools by all field staff
• Driving consistent & accelerated learning performance through data tools
• Ensure timely communication of policies, training updates & changes to the relevant departments
• Collecting and providing feedback on the implementation’s new tools, products and processes.
• Running & administration of knowledge-based platforms
• Drive engagement & lesson completion of Litmos (learning management system)
• Induction and mentoring of field-based staff.
• Develop and improve training materials and concepts.

You might be a strong candidate if you

• Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing.
• Have a Degree in education, or any related field as a plus
• Have the ability to conceptualize and develop a conducive learning environment
• Are Diligent, accurate, reliable.
• Are Skilled in Microsoft office and other visualization tools
• Have good problem-solving skills and you think beyond the box.
• Are Flexible to travel frequently to remote areas.
• Are conversant with the use of smart phones and phone applications.
• Has excellent communication.
• Territory knowledge will be an added advantage.

go to method of application »

The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity

Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To State Business Manager, South East

What you would be expected to do
 

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries
   

You might be a strong candidate if you
 

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity

Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To State Business Manager, South East

What you would be expected to do
 

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries
   

You might be a strong candidate if you
 

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity

Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To State Business Manager, South East

What you would be expected to do
 

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries
   

You might be a strong candidate if you
 

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity

Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To State Business Manager, South East

What you would be expected to do
 

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries
   

You might be a strong candidate if you
 

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity

Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To State Business Manager, South East

What you would be expected to do
 

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries
   

You might be a strong candidate if you
 

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

The Team You Would Join

• The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North Central

What you would be expected to do

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries

You might be a strong candidate if you

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

The Team You Would Join

• The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North Central

What you would be expected to do

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries

You might be a strong candidate if you

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

The Team You Would Join

• The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North Central

What you would be expected to do

• Inventory management
• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Reports
• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment
• Repairs
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns
• Store management
• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries

You might be a strong candidate if you

• Have a Bachelors’ Degree or its equivalent from a recognized institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.
• Territory knowledge is an added advantage.

go to method of application »

About The Role

• We are looking for diligent and well organized team member to join our Risk department as an Area Collections Executive. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
• Department Corporate Risk Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Zonal Credit Manager, North & East

What you would be expected to do

• Assessing regional portfolio and repayment trends and laying down daily, weekly, and monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate situations of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Management teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sales Executives to repossess products from delinquent customers in cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs, etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centers and setting up the critical collection area.

You might be a strong candidate if you

• Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Have at least 1 year of work experience in a similar position with field experience and also with rural customers settlements.
• Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Have relevant experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Have good communication & people skills
• Are excited about working with rural customers & resolve customers issues.
• Have excellent issue-tracking and resolution skills.
• Work with multiple sales teams and cross-functional teams seamlessly.
• Knowledge of the territory will be an added advantage.

go to method of application »

About The Role

• The Area Business Manager will coordinate sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.
• Department EasyBuy Direct Sales Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Regional Business Manager, North East

What you would be expected to do

• Hire & retain Energy Officers: Hire, train and maintain a team of at least 40 Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable. Create a reputation and goodwill for the mission of Sun King to provide clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure that they are fully supervised in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with customers.
• Provide role clarity to Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have sales route/area to sell in, they know on how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and they have access to Area Business Manager at all times in case of questions and concerns.
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and report them to your Regional Business Manager, every week. Ensure that first 5 sales of each Energy Officer is done along with the Area Business Manager in the area, by each Energy Officer to ensure that the core sales and collection process is fully understood by each Energy Officer.
• Work with Energy Officers: Conduct joint field work with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales.
• Exceed your sales & collections targets: Meet or exceed sales and collection targets established on 2nd of every month by your Regional Business Manager. Provide daily, weekly updates on sales, EO recruitments, Customer issues and resolutions, in alignment with your Regional Business Manager.
• Drive robust field sales processes: Review collection progress with your Energy Officers daily and provide adequate training to them on driving better collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Remain externally focused: Keep an eye on companies selling similar products within your area and ensure you take adequate measures to protect and grow our business from pressures. Pre-inform your management team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.
• Resolve customer issues: Provide world-class customer service to your customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other spend: Provide adequate marketing materials & equipment (such as smartphones) necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present in those meetings to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure the retail network in your Area grows with the help of the Cluster leaders, hired under you.

You might be a strong candidate if you

• Have a degree in a Business-related field OR equivalent and at least 3 years hands on experience in Sales.
• Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint
• Have extensive Customer Care experience
• Are innovative, and you think out of the box
• Are skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture
• Are able to skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (Keeps promise, seeks to be informed and gives excellent Customer Satisfaction
• Have knowledge of the territory

go to method of application »

About The Role

• We are looking for diligent and well organized team member to join our Risk department as an Area Collections Executive. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
• Department Corporate Risk Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Zonal Credit Manager, North & East

What you would be expected to do

• Assessing regional portfolio and repayment trends and laying down daily, weekly, and monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate situations of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Management teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sales Executives to repossess products from delinquent customers in cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs, etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centers and setting up the critical collection area.

You might be a strong candidate if you

• Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Have at least 1 year of work experience in a similar position with field experience and also with rural customers settlements.
• Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Have relevant experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Have good communication & people skills
• Are excited about working with rural customers & resolve customers issues.
• Have excellent issue-tracking and resolution skills.
• Work with multiple sales teams and cross-functional teams seamlessly.
• Knowledge of the territory will be an added advantage.

go to method of application »

About The Role

• We are looking for diligent and well organized team member to join our Risk department as an Area Collections Executive. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
• Department Corporate Risk Employment Type Permanent - Full Time Location Nigeria Workplace type Onsite Reporting To Zonal Credit Manager, North & East

What you would be expected to do

• Assessing regional portfolio and repayment trends and laying down daily, weekly, and monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate situations of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Management teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sales Executives to repossess products from delinquent customers in cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs, etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centers and setting up the critical collection area.

You might be a strong candidate if you

• Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Have at least 1 year of work experience in a similar position with field experience and also with rural customers settlements.
• Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Have relevant experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Have good communication & people skills
• Are excited about working with rural customers & resolve customers issues.
• Have excellent issue-tracking and resolution skills.
• Work with multiple sales teams and cross-functional teams seamlessly.
• Knowledge of the territory will be an added advantage.