Job Openings at UNDP

• This position is based within the United Nations Office on Drugs and Crime (UNODC) Country Office in Nigeria (CONIG), Abuja Office. The Administrative Assistant (Logistics and Protocol) reports to the Operation Manager/Head of the Project Support Unit of the UNODC CONIG.
• The Project Supporting Unit was established to provide operational advisory services to the UNODC CONIG office, including supply chain management, assets management, logistics support and protocol services.
• The unit provides direction and advice on logistical matters, monitors and assesses the delivery of strategic transportation and support services and directs the delivery of transportation and specialist support services.
• Its primary responsibility is to provide responsive, effective, and quality operational services and business advice to the UNODC CONIG office and all of its projects and programmes, ensuring the best value for money, through a competitive, fair and transparent process in accordance with established UN regulations, rules and procedures.

Duties and Responsibilities

The incumbent will carry out the following tasks:

• Liaise with the relevant Nigerian  Government entities (including the Ministry of Foreign Affairs and/or Protocol unit, the Nigeria Immigration Service) for handling and or troubleshooting any protocol-related matters including but not limited to visa processing for UNODC CONIG Personnel and eligible dependents, Custom clearance in respect of imports by all project teams of the UNODC CONIG office and its staff members, Vehicle Registration for Number Plates issuance, Tax related matters, driver licenses for the international staff members.
• Assist UNODC CONIG staff members and their dependents as well as the international consultants and visitors in processing and following up their requests for visas, resident permits and diplomatic identification as well as other necessary related documents in accordance with the requirement of the United Nations and the Host Country in a timely fashion.
• Manage Airport Protocol Operations; facilitate police escort from/to the airport including meeting and greeting airports in support of departure and arrival of UNODC CONIG colleagues as well as incoming missions.
• Responsible for issuance of protocol routine correspondence, note verbal, and reports in accordance with the Government requirements and UNODC CONIG standard office procedures.
• Provide advice to CONIG management on all matters related to policy and procedure governing the management of the United Nations property. 
• Act as the focal point for CONIG Office's property management issues pertaining to control and reporting on assets.
• Ensure accountability and proper tracking mechanisms to conform to the organizational standards and goals. 
• Analyze and monitor the effectiveness of execution of asset control procedures within CONIG; Support the implementation of the annual physical verification programme; 
• Monitor implementation of the key management actions and meeting the organizational targets in the discipline of property management; Identify and implement solutions to problematic areas of the asset control process; Act as focal point for the Umoja Inventory Management System. 
• Oversee activities related to reviewing and updating fixed assets register for additions and disposals, accumulated depreciation; Closing out accounts at year-end and supporting reconciliation of accounting balance of fixed assets; Preparing audit schedules relating to fixed assets preparing financial statements and footnotes, and responding/implementing, as appropriate, in a timely manner auditors queries and/or recommendations. 
• Ensure that activities related to maintaining fixed asset register including data entry or import of assets into the fixed asset register and review of supporting documentation are conducted timely and accurately; Ensure accuracy and completeness of fixed asset records including reconciliation of discrepancies; Undertake analysis for fixed assets on a regular basis.
• Ensure that the CONIG office's official transportation arrangements are in compliance with the UN logistics policies and UNODC standards. Support logistics projects and operational day-to-day activities following standard processes and contributing, directly or indirectly, to effective and cost-efficient project deliveries. 
• Plan and manage all logistics transport for the office and project operations to efficiently and timely meet all CONIG office and project team requirements and achieve maximized deliveries in accordance with UNODC-established rules and regulations.
• Effectively contribute to upstream and downstream pipeline transport operational planning for the office operation. Effectively contribute to managing transporters' execution of the transport contract activities including performance monitoring and evaluation, supported by analysis and recommendations.
• Coordinate CONIG’s drivers' team through the online platform UN-booking to ensure effective and timely transportation services.
• Ensure CONIG’s vehicle fleet regular maintenance and service.
• Perform other duties as required.

Competencies

PROFESSIONALISM:    

• Knowledge of the UN rules and standards of assets management and operations (transportation). 
• Demonstrated ability to apply good judgment in the context of assignments given. 
• Shows pride in work and in achievements; 
• Demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; 
• Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. 
• Takes responsibility for incorporating inclusive perspectives and ensuring the equal participation of women and men in all areas of work.

PLANNING AND ORGANIZING: 

• Develops clear goals that are consistent with agreed strategies; 
• Identifies priority activities and assignments for assets management, protocol and transportation for office operation; 
• Adjusts priorities as required; allocates appropriate amount of time and resources for completing work; 
• Foresees risks and allows for contingencies when planning; 
• Monitors and adjusts procurement plans and actions as necessary; 
• Uses time efficiently.

CLIENT ORIENTATION: 

• Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; 
• Establishes and maintains productive partnerships with clients by gaining their trust and respect;
• Identifies clients’ needs and matches them to appropriate solutions; 
• Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; 
• Keeps clients informed of progress or setbacks in projects; 
• Meets timeline for delivery of products or services to client.

Required Skills and Experience

Education:

• Secondary Education. 
• A first-level university degree in Administration, Transport Economics, Supply Chain, Logistics and Assets Management is desirable but not a requirement.

Experience:

• A minimum of five (5) years of progressively responsible professional experience in protocol procedures and assets management and/or other directly related technical fields is required.
• Strong experience in operation logistics, including transportation arrangements, and assets management and management of the inventory of goods are required.
• Experience working with Enterprise Resource Planning (ERP) systems such as SAP and the UN Umoja system is required.
• Experience in emergency response from the office administration and operations is an advantage.
• Experience working in assets management and operations in support of a UN field operation (inclusive of peacekeeping operations, special political missions, agencies, funds and programmes), or other similar international organizations is desirable.

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Duties and Responsibilities

Scope of Work 

• Under the direct supervision of the Programme Specialist and guidance of the Community Mobilization and Reintegration Specialist and in close collaboration with the Reintegration and social cohesion team Project Team in the Sub-Office, the Information Management Associate will be required to support the implementation of the Information Management components of the reintegration and social cohesion programmes towards the following functions:

Data Entry and Management:

• Support in Identifying information and requirements for entering collected data of specific beneficiaries into the DREAM IMS data management system and moving them to the different stages: Registration; Call center; Rehabilitation.
• Ensure information accuracy and assist in the verification of accuracy of the received data into the DREAM IMS system.
• Collate and manage disarmament records and upload relevant documents/forms and assist the RSC unit to record financial information on DREAM IMS.
• Support in the management of reintegration program information (vocational skill training, micro-enterprise development training, education, health-related training).
• Close cases upon completion of reintegration.

Report Generating and Analysis:

• Support the RSC unit in the generation of reports on information from various modules.
• Monitor and evaluate data for reporting purposes.
• Analyze data to support the RSC unit to gain insights on decision-making.

Document Scanning and Storage:

• Scan, upload, and store data and related materials.
• Ensure data and materials are stored in an organized manner for efficient retrieval.

Reporting and Communication

• Prepare monthly reports on the progress made in data entry activities.
• Collate an integrated list of Voluntary Security Organizations consolidated from UNDP’s engagement with the VSO institutions, compile, verify accuracy and reliability of the reported data.
• Provide updates on any challenges or issues encountered during the data entry process.

Competencies

CORE

Achieve Results:
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 
 

CROSS-FUNCTIONAL & TECHNICAL

Business Management

Working with Evidence and Data 

• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making 

Digital Awareness and Literacy 

• Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed

Customer Satisfaction/Client management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
• Provide inputs to the development of customer service strategy. 
• Look for ways to add value beyond clients' immediate requests. 
• Ability to anticipate client's upcoming needs and concerns.

Communication

• Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media, and other appropriate channels.

Monitoring 

• Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results. 

Technical - Finance 

Budget management 

• Ability to support budgetary aspects of work planning process, drawing and management of team budgets 

Administration & Operations

Event Management

• Support projects with event management including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.

Required Skills and Experience

Education:

• Secondary Education is required. 
• University Degree in Social / Political Science, International Development, Conflict-resolution, and Peace-building or related field will be given due consideration, but it is not a requirement.

Experience:

• Minimum 6-years (with secondary education) or 3 years (with bachelor’s degree) of professional working experience in social development, community development, communication, information management and/or poverty reduction is required
• Proven experience in result-based reporting, public relations/communication.
• Proficiency in usage of computers, office software packages and advance project management software as well as in handling of web-based management system.
• Experience in good knowledge of community-based Reintegration in Northeast Nigeria, Experience in social cohesion and peacebuilding 
• Prior experience on monitoring and evaluation is an asset.  
• Past experience working with UNDP / UN is an asset.
• Experience in post conflict environment is a strong advantage. 
• Knowledge/experience of socio-economic, culture, and community development issues in the North-East Nigeria and Lake Chad Basin region is an asset

Language:

• Fluency in written and spoken English is required. 
• The ability to communicate effectively in Kanuri, Hausa, or any other local language spoken in the NE region is required

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Job Description

• This position is located in the United Nations Office on Drugs and Crime (UNODC) Country Office in Nigeria (CONIG). Under the overall guidance of the UNODC Country Representative and the direct supervision of the Project Leader (Protecting children in Nigeria) from the Crime Prevention and Criminal Justice Section, Vienna, the incumbent will be tasked with coordinating local implementation of the project Protecting children in Nigeria in Adamawa, Borno and Yobe State and providing substantive and technical expertise thereto.
• Within the assigned authority, the National Project Officer will carry out a range of functions to support the coordination of local implementation of the project Protecting children in Nigeria. In particular the incumbent will carry out the following tasks:
• Plan, design, prepare and implement technical assistance activities related to protecting children from armed groups, including terrorist groups, including organizing workshops, trainings and providing substantive guidance and support for the implementation of community engagement and awareness-raising initiatives.
• Provide substantive support to meetings and conferences including proposing agenda topics, identifying and proposing participants, preparing background documents and delivering presentations, supporting administrative aspects if needed.
• Provide support and capacity building to Government counterparts of the assisted institutions to implement practical measures that prioritize the protection, support, rehabilitation, and reintegration of child victims of grave violations, including recruitment and exploitation by armed groups.
• Participate in the preparation and conduct of field missions for the delivery of technical assistance or for research, analysis purposes. 
• Support the identification and engagement of, and coordination with, expert consultants and civil society organizations engaged for the implementation of selected project activities.
• Contribute to the monitoring and evaluation component of Protecting children in Nigeria by, inter alia, collecting data and information, ensuring adequate follow-up to technical assistance, preparing periodic project progress reports, supporting independent evaluation.
• Participate in project communication activities by preparing content and inputs.
• Undertake outreach and dissemination activities, as required and promote cooperation and continuous sharing of information inside the team and with relevant stakeholders.
• Liaise with national counterparts, and develop and maintain relationships with partners, beneficiaries and other stakeholders.
• Coordinate with other intergovernmental organizations, relevant non-governmental organizations and institutions which are active in areas related to the project Protecting children in Nigeria at the regional or country level.
• Perform any other work-related duties as required/assigned.

Competencies

PROFESSIONALISM:    

• Knowledge of the UN rules and standards of assets management and operations (transportation). 
• Demonstrated ability to apply good judgment in the context of assignments given. 
• Shows pride in work and in achievements; 
• Demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; 
• Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. 
• Takes responsibility for incorporating inclusive perspectives and ensuring the equal participation of women and men in all areas of work.

PLANNING AND ORGANIZING: 

• Develops clear goals that are consistent with agreed strategies; 
• Identifies priority activities and assignments for assets management, protocol and transportation for office operation; 
• Adjusts priorities as required; allocates appropriate amount of time and resources for completing work; 
• Foresees risks and allows for contingencies when planning; 
• Monitors and adjusts procurement plans and actions as necessary; 
• Uses time efficiently.

Teamwork:  

• Proven interpersonal skills and ability to establish and maintain effective working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
• Works collaboratively with colleagues within and outside of UNODC to achieve organizational goals; 
• Solicits inputs by genuinely valuing others ideas and expertise; 
• Demonstrates willingness to learn from others; 
• Places team agenda before personal agenda; 
• Supports and acts in accordance with final group decision even when such decisions may not entirely reflect own position; 
• Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Technological Awareness:

• Proficiency in the MS Office package, specifically Word, Excel, and PowerPoint as required. 

Required Skills and Experience

Education:

• Master's degree in Communications, Journalism, Public Relations, Education or other related courses is required.
• A first level degree with additional 02 years of progressive experience will be considered.

Experience:

• A minimum of two years of progressively responsible professional experience in project/programme management or administration, preferably within the area of peacebuilding, violence against children by armed groups, including terrorist groups, and the prevention of violent extremism, at the national level, is required. 
• Experience in supporting awareness-raising interventions targeted at children and youth is desirable. 
• Working experience within the United Nations system or similar international organization is an added advantage.