Jobs at Kayode Obembe Properties Limited

Responsibilities

• Account Clerks manage accounts and provide support for the accounting, finance and sales departments.
• Be responsible for payroll or maintaining vendor accounts and processing procurement requests for goods and services.

Other duties and responsibilities include:

• Bookkeeping and general accounting
• Creating and maintaining spreadsheets
• Operating data terminals calculators and other standard office equipment
• Performing clerical work and interoffice support including receiving and processing mail
• Invoicing and reconciliation for varying departments
• Maintaining and promoting excellent vendor relations
• Assembling, sorting and tabulating codes and filing data
• Verifying claims and processing orders and deposit slips.

Requirements

• Interested candidates should possess a BSc Degree with a minimum of 3 years work experience.

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Key Responsibilities

• Develop and implement comprehensive digital marketing strategies across various channels, including SEO, PPC, email marketing, social media, and content marketing.
• Create, curate, and manage engaging content for websites, blogs, social media platforms, and email campaigns.
• Monitor and analyze performance metrics using tools such as Google Analytics, SEMrush, or similar, and report on campaign effectiveness.
• Conduct market research to identify trends, opportunities, and audience insights to inform marketing strategies.
• Manage and optimize paid advertising campaigns (Google Ads, Facebook Ads, etc.) to maximize ROI.
• Collaborate with cross-functional teams to align marketing strategies with business goals.
• Stay current with industry trends, digital marketing technologies, and best practices to continuously improve marketing efforts.
• Assist in the development of marketing collateral, including graphics, videos, and promotional materials.

Qualifications

• Bachelor’s Degree in Marketing, Communications, Business, or a related field.
• 2-3 years of experience in digital marketing or a related role.
• Strong understanding of digital marketing concepts and best practices.
• Proficiency in digital marketing tools and analytics platforms (e.g., Google Analytics, AdWords, HubSpot).
• Qualified applicant should be ready to work daily.
• Excellent written and verbal communication skills.
• Creative thinker with strong problem-solving abilities.
• Familiarity with HTML, CSS, or graphic design software is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

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Responsibilities

• Developing a business development strategy focused on financial gain
• Arranging business development meetings with prospective clients.
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry-level staff into valuable salespeople

Requirements and Skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc / BA in business administration, sales or relevant field

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Job Role

• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team ofCSRsand other departments to find appropriate solutions to problems.
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal / customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements

• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively