Job Vacancies at Digital Virgo

Job Description

• Manage operator accounts in your area to develop DV offers and services.   
• Adapt the sales strategy and project roadmap to local priorities and expectations,
• Lobby operators (with the support of country managers) to ensure continuous optimization of Digital Virgo's terms and conditions. 
• Monitor project deployment with the help of DV support teams for product/service launches.
• Coordinate the implementation of technical connections with telecom operators and partners
• Supervise service launches, optimizations, and incident resolutions with technical and marketing teams.
• Benchmark continuously to identify new market opportunities and optimize existing operations.
• Prepare reports on operational and commercial performance.
• Track KPIs and perform analysis to develop accurate sales and performance forecasts.
• Manage and grow operator accounts in the assigned region, ensuring alignment with local priorities.
• Support product roadmap discussions and contribute innovative ideas to improve competitiveness and local impact.

Qualifications

• Master’s degree (Business, Telecom, or related field).
• 5+ years of professional experience in digital services, telecom, or mobile payment environments.
• Proven experience in project coordination and account management with telecom operators.
• Familiarity with DCB business, telecom billing, and technical platforms (APIs, integration flows, SMS, USSD).
• Strong analytical and reporting skills (Excel, PowerBI, or equivalent).
• Fluent in English (mandatory); French is a strong plus.
• Entrepreneurial, dynamic, and organized personality with excellent interpersonal and negotiation skills.
• Ability to work in a multicultural environment, travel when required, and handle several projects simultaneously.
• Strategic thinker with strong problem-solving and adaptability skills.
• Autonomous yet collaborative, able to interact effectively with both business and technical profiles.
• Results-driven, proactive, and committed to continuous improvement.
• Positive, persuasive communicator capable of building trust with partners and internal teams.

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IT Technical Project Manager

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience5 years
• LocationAbuja
• Job FieldICT / Computer  , Project Management 

Job Summary

• The Technical Project Manager will lead local and regional integrations with telecom operators and merchants.
• He/she will be responsible for validating flows and APIs, coordinating technical setups, ensuring test coverage, and delivering operational documentation.
• The role requires strong communication and autonomy to operate effectively with partners, including the ability to build local trust, overcome cultural barriers, and intervene physically or by phone when necessary to resolve issues.

Responsibilities

• Validate availability and completeness of flows and API endpoints (charging, cancellation, invoice, etc.)
• Draft, maintain and share clear technical documentation including starter kits and flow diagrams
• Coordinate local environment setup (VPN, IP whitelisting, SMPP…)
• Prepare and follow execution of testbooks with internal teams and external partners
• Validate technical & functional tests
• Support debugging and identify technical gaps during integration
• Ensure documentation is centralized and regularly updated in Jira, Sharepoint…
• Track progress and communicate blockers clearly with internal and external teams
• Work closely with DV teams (Business, Technical teams, Product…) and local partners
• Support Product team on product launch testing and debugging.

Requirements

• Minimum 5 years of experience in technical missions (development, network, telecom) and then in Project Management
• Familiar with API testing and debugging (Postman, Swagger, logs, REST, JSON)
• Ability to read and interpret technical documentation
• Familiarity with project tools (MS Project, Jira, Excel)
• Proficient in English (spoken and written); French is a plus
• Knowledge of telecom environments: SMS/USSD flows, DCB, SMPP, OTP is a plus
• Comfortable making direct contact with partners (calls, onsite if needed) to resolve blocking points
• Understanding of regional context and ability to interact with local stakeholders effectively.

Soft Skills:

• Autonomous, structured and dependable under pressure
• Strong communication skills, with the ability to navigate multi-stakeholder contexts
• Capable of escalating and pushing for priorities when needed
• Problem-solving mindset and ability to propose viable workarounds
• Culturally aware, able to adapt to local environments and build trust quickly
• Open to occasional travel when project delivery requires physical presence.