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  • Posted: Feb 10, 2021
    Deadline: Not specified
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    Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corpor...
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    Executive Assistant

    Description

    • The ideal candidate must be willing to provide support to the GDMD in his daily responsibilities,effectively manage the GDMD’S Office, have strong interpersonal skills, proven ability to build relationships with stakeholders, including staff, board members, and external partners and possess excellent writing and oral communication skills.

    Roles and Responsibilities

    • Management of other staffers attached to the GDMD’s office.
    • Management of Office purse to cater for all personal office expenses.
    • Acts as a first point of contact to the GDMD.
    • Management of the GDMD’s diaries and Schedule.
    • Implementation and maintenance of procedures and administrative systems which include but not limited to managing databases and filing systems.
    • Liaises with Staff, Customers and other stakeholders on behalf of the GDMD.
    • Takes lead on all technological issues in collaboration with IT Representative attached to the GDMD’s office.
    • Other miscellaneous tasks to support the GDMD like management of ad-hoc projects.
    • Coordinates the GDMD’s Logistics and travel plans which includes but not limited to flight booking and making Hotel reservations and managing the GDMD’s immigration details.
    • Organizing and Providing support at all meetings and appointments of the GDMD.
    • Reviews and summarizes all Documents, Letters and legal agreements addressed to the GDMD’s office.
    • Liaises with the Company Secretaries of the companies where the GDMD is a member of the Board and assisting with the compliance of corporate governance requirements.
    • Takes the lead on customer service issues addressed to the GDMD’s office.
    • Tracking of deliverables assigned to Top Level Executives reporting to the GDMD.
    • First Level review and drafting of minutes of the GDMD’S meetings.
    • Preparation of GDMD’s presentations and External Correspondences.

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    Relationship Manager, Commercial Banking Divison

    Description

    • To give leadership and direction required to ensure that customer relationships are developed and maintained by providing excellent financial products and services that add value to the customer while minimizing costs and risk to the bank

    Functions and Responsibilities

    • Draw up work schedules for identifying and marketing prospective customers
    • Maintain good public relations with current and prospective customers
    • Plan and report on Marketing calls for the unit
    • Structure credit facilities to address customers needs and prepare/review credit proposals with the Group Head
    • Monitor and ensure customers’ compliance with credit agreements
    • Present to and defend proposals before the Credit Committee
    • Provide on-the job training for Account Officers
    • Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
    • Monitor the unit’s performance against monthly/quarterly/annual plans
    • Prepare the Team’s annual budget for consolidation and incorporation into the Group budget by the Group Head
    • Prepare and present the Unit’s Monthly Profitability Report (MPR) to the Group
    • Appraise supervised Account Officer(s)
    • Achieve self PCE and annual performance targets
    • Prepare periodic reports for Regional Head
    • Perform other duties as may be assigned by the Regional Head

    Requirements

    • Good Customer Service / Relationship Management
    • Strong selling/negotiation skills
    • Strong Financial Analysis / Interpretation capabilities
    • Oral & Written communication
    • Strong strategic orientation Generic Skills
    • Team work
    • Initiative
    • Entrepreneurship/ taking ownership
    • Analytical Skills/ Problem solving
    • Self-Management
    • Interpersonal Skills

    Benefits
    Leave Allowance, Medical Allowance, Bonus payments as applicable, Passage as applicable, 13th month as applicable

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    Account Officer, Commercial Banking Divison

    Description

    • To ensure that customer relationships are developed and maintained by providing excellent financial products and services that add value to the customer while minimizing costs and risk to the bank

    Functions and Responsibilities

    • New Business Development
    • Credit processing and Appraisals
    • Close Monitoring of Credit relationships and loan recoveries
    • Maintain good public relations with current and prospective customers
    • Achieving set PCE and Balance Sheet Targets
    • Analyse and interpret financial data and recommend on the credit worthiness of the customer
    • Attend Credit Committee meetings with the Team Leader
    • Prepare periodic reports for the team
    • Assist in preparing the Team’s budget
    • Achieve PCE, Balance and other performance target
    • Perform other duties as may be assigned by the Relationship Manager

    Key Performance Indicators:

    • Meeting/exceeding set targets
    • Turn around time on deliverables
    • Rate of customer sign on/ acquisition
    • Exceeding balance sheet/ liability targets
    • Customer satisfaction levels
    • Report rendition (CAC, ALCO, MPR, FSR)
    • Quality of documents:
      • FAM/ FSR
      • MCC Presentation
      • Memos
    • Daily a/c review (Morning & night)

    Professional Requirements
    Qualification:

    • First degree in any Discipline with a minimum of Second Class honors. Relevant Masters’ degree will be an advantage
    • Professional Membership
    • A recognized professional certification will be an added advantage

    Minimum Experience:

    • 1 - 3 years relevant experience; exposure in the marketing of financial services, will be an added advantage

    Requirements:
    Good Customer Service / Relationship Management:

    • Strong selling/negotiation skills
    • Strong Financial Analysis / Interpretation capabilities
    • Oral & Written communication
    • Strong strategic orientation Generic Skills
    • Team work
    • Initiative
    • Entrepreneurship/ taking ownership
    • Analytical Skills/ Problem solving
    • Self-Management
    • Interpersonal Skills

    Benefits

    • Leave Allowance, Medical Allowance, Bonus payments as applicable, Passage as applicable, 13th month as applicable

    go to method of application »

    Zonal Head, Commercial Banking Division

    Description

    • Provision of leadership and direction required to develop and manage customer relationships with excellent financial development and management of customer acquisition, retention and relationships in the customers target market

    Functions and Responsibilities

    • Implementation of regional commercial banking & state government strategy
    • Definition of marketing and sales strategies of commercial banking division
    • Development of Commercial Banking products and services
    • Management and maintenance of existing customer relationships and development of new customer relationships
    • Management of credit risk framework
    • Develop a customer management framework including customer insight driven marketing
    • Fund the bank with cheap liabilities
    • Play Ambassadorial role in the entire region
    • Prepare weekly reports for super regional head
    • Achieve PCE, Balance and other performance target
    • Perform other duties as may be assigned by the Super regional Head

    Requirements
    Required knowledge, skills and abilities:

    • Good products knowledge
    • Excellent Customer Service / Relationship Management capabilities
    • Excellent Marketing / Selling skill
    • Strong strategic orientation
    • Good negotiation /presentation skills
    • Knowledge & understanding of commercial and public sector market
    • Good Oral & Written communication

    Supervisory Skills:

    • General managerial/ administration
    • Team building / conflict management
    • Coaching /Leadership / Influencing
    • Organization and coordination skills
    • People Skills
    • Generic Skills
    • Strategic orientation
    • Initiative/Entrepreneurship/ taking ownership
    • Analytical Skills/ Problem solving
    • Self-Management
    • Interpersonal Skills
    • Advance Credit Skills

    Minimum Experience:

    • Minimum of 12 years experience in a bank with at least 6years experience in marketing

    Benefits
    Leave Allowance, Medical Allowance, Bonus payments as applicable, Passage as applicable, 13th month as applicable

    Method of Application

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