AddressWings Office Complex Western Tower, floors 3 and 4 17A Ozumba Mbadiwe Street Victoria Island Lagos
About Tek Experts
Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.
By delivering unrivaled levels of business and ... read moreIT support, we make sure nothing gets in the way of our clients leaving their mark on the world. Our experience and expertise enable companies to focus on their core objectives, expand their service offering and exceed their customer expectations.
Responsibilities
Design, lead, and continuously improve the training strategy for operations teams, aligned with business goals, service standards, and regulatory requirements.
Lead the strate
Responsibilities
Ensure policies, controls, and security practices are aligned with business goals and regulatory compliance.
Define, implement, and maintain IT processes derived from security
Responsibilities
Deploy, configure, and perform basic customization of ITSM platforms (e.g., ServiceNow, Jira Service Management).
Support the setup of core ITSM modules like Incident, Problem
Responsibilities
Maintain and update configuration items (CIs) in the CMDB, ensuring accuracy, completeness, and traceability.
Define and enforce CI relationships, attributes, and lifecycle st
Responsibilities
Strategy Development and Implementation
Execute the Fintech DevOps and Environment Strategy in alignment with broader business objectives and the Fintech platform roadmap.
Tr
Responsibilities
Assist in preparing detailed solution designs for app and web features.
Collaborate with development squads to ensure adherence to design principles.
Support channel archite
Responsibilities
Maintain and update configuration items (CIs) in the CMDB, ensuring accuracy, completeness, and traceability.
Define and enforce CI relationships, attributes, and lifecycle st
Responsibilities
Incident & Problem Management
Respond to and resolve escalated infrastructure issues from L1 support.
Perform root cause analysis and implement long-term solutions.
Col
Responsibilities
Define and drive the mobile engineering vision and roadmap, ensuring alignment with enterprise and digital channels strategy.
Stay ahead of emerging mobile technologies and tr
Responsibilities
Product Strategy & Roadmap
Define and own the remittance product vision and roadmap across digital and enterprise platforms.
Align remittance solutions with business stra
Responsibilities
Release Planning & Execution
Lead the end-to-end release process for infrastructure components (network, compute, storage, and cloud services).
Coordinate with platform,
Responsibilities
Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Guide and coach teams on Agile/Scrum practices and values.
Remove impe
Responsibilities
Define and enforce API-first architecture strategy and governance framework.
Architect API and orchestration layers for efficient service communication and process flows.
Gu
Responsibilities
Monitor security events across enterprise systems in real time.
Detect, analyze, and prioritize security incidents to ensure timely response.
Identify false positives and es
Responsibilities
Identify, assess, and monitor security risks related to external vendors and third-party service providers.
Conduct risk impact assessments, contract reviews, and due diligenc
Responsibilities
Software Design & Development
Design, develop, and maintain scalable, secure, and performant applications and services.
Translate business and technical requirements into
Responsibilities
Test Automation & Engineering
Lead the design, development, and maintenance of test automation frameworks for functional, integration, regression, and performance testing.
