Warehouse Manager at EZ37 Solutions

RESPONSIBILITIES:

• Contribute to the creation and implementation of best practice warehouse vision, strategy, policies, processes and procedures to aid and improve operational performance
• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing and training warehouse employees and establishing, monitoring and managing operation goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management and shipping processing.
• Ensure the relevance and accuracy of all documentation relating to goods in and goods out including labeling of all stock items
• Create policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems
• Continuously review ways to aid efficiency, add value and reduce costs as well as delivering continuous improvement initiatives
• Review and prepare workflow, manning and space requirements, equipment layout and action plans while ensuring productivity, quality and customer service standards are met.
• Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, productivity, and shipping.
• Schedule and oversee warehouse team to meet the demands of all outlets and manage the flow to maximize efficiency and minimize overtime.
• Ensure an efficient warehouse operation which is able to fulfil operational and customer demand
• Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practised by the team at all times
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Liaise with customers, suppliers and logistics department as and when required in a timely way and handle any concerns
• Contribute to new business initiatives and projects and review and communicate the impact on Warehousing activities
• Proficient knowledge of warehouse procedure and policy

REQUIREMENTS:

• Bachelors degree in Supply Chain Management or related field required.
• Five years of experience in a warehouse supervisory/ managerial capacity, required
• Comfortable delivering frequent direct written and oral feedback
• Previous management experience with the ability to manage and motivate others
• Previous experience of inventory control
• Excellent verbal and written communication skills.
• Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
• Strong leadership and managerial skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines.
• Extremely proficient with Microsoft Office Suite or related software