Waiter / Waitress at Uleval Technology

Description

• Your job involves greeting guests, presenting menus, taking food/drink orders, serving meals, ensuring customer satisfaction, and processing payments, acting as the main link between diners and kitchen staff for a smooth dining experience, requiring skills like endurance, communication, and professionalism to handle various tasks and customer needs.
• Duties extend to recommending specials, managing table cleanliness, and resolving complaints, with specific tasks varying from casual to fine dining.

Key Responsibilities

• Guest Interaction: Welcome guests, seat them, present menus, answer questions, and provide recommendations.
• Order Management: Accurately take and enter orders into POS systems, communicate with kitchen/bar staff.
• Service Delivery: Serve food and drinks efficiently, ensuring timely delivery and attentive service.
• Table Maintenance: Clear tables, restock supplies, and keep the dining area clean and organized.
• Payment Handling: Prepare bills, process payments, and manage transactions accurately.
• Customer Satisfaction: Check in with diners, address concerns, handle complaints, and ensure a positive experience.

Essential Skills & Qualities

• Customer Service: Friendly, attentive, and patient.
• Communication: Clear communication with guests and staff.
• Multitasking: Handle multiple tables and requests efficiently.
• Physical Stamina: Ability to stand and walk for long periods.
• Problem-Solving: Resolve issues calmly and effectively.
• Coordination: Carry trays and plates without dropping items.