Waiter/Waitress at EKO Hotels & Suites

Job Summary:

• As a Waiter/Waitress, you will provide exceptional service to our guests in our restaurants, bars, and lounges.
• Your warm hospitality, attention to detail, and knowledge of fine dining will ensure an unforgettable culinary experience.

Key Responsibilities:

• Provide exceptional service to guests, ensuring prompt attention to their needs
• Take orders, serve food and beverages, and manage tables
• Knowledge of menus, wine lists, and cocktails
• Handle guest complaints and feedback
• Maintain cleanliness and organization of service areas
• Collaborate with kitchen staff and other departments
• Participate in wine and menu training programs
• Ensure compliance with hotel policies, procedures, and safety standards

Requirements:

• 1-2 years of experience in fine dining or luxury hospitality
• High school diploma or equivalent
• Certification in hospitality or food & beverage (desirable)
• Excellent communication, interpersonal, and teamwork skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical stamina to lift, carry, and move heavy trays
• Fluency in English
• Preferred Qualifications:
• Degree in Hospitality or related field
• Knowledge of fine dining, wine, and cocktails
• Certification in wine or mixology
• Experience with point-of-sale systems
• Familiarity with hospitality industry standards and best practices