Volunteer- Cashier at Heartland Alliance

The Cashier will be responsible for receiving payment by cash, cheque or direct transfers. He/ She will also be responsible for issuing receipt, giving change when necessary, to clients/patients.

He/ She will also be responsible for recording payment received into necessary entry books and balancing the books at the end of each business day.

Essential Duties and Responsibilities

• Undertake the receipt and payment of cash.
• Accurately and Efficiently operate cash register(s).
• Receive payments made with cash, cheques, credit and debit cards.
• Handles POS payments.
• Ensures receipts are written and issued to clients/patients.
• Ensures appropriate refunds or accurate change is returned to clients/patients.
• Keep proper office records and filing as appropriate.
• Keep report of daily transactions.
• Interact with Clients/patients and attend to requests and complaints.
• Ensures clients/patients are attended to in a courteous and friendly manner.
• Maintain clean and tidy work area.
• Any other duties as may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Bachelor degree/HND in relevant field.
• Basic math and computer skills.
• 1-2 years of experience in same or similar role.
• Excellent interpersonal and communication skills.
• Independent judgment and discretion in completing assignments, seeking approval as appropriate.
• Good attention to detail with the ability to follow, applies, interpret and explain instructions and/or guidelines.

Preferred Skills:

• Attention to detail.
• Demonstrated ability to work independently with minimal supervision, to be able to accept and discharge substantial responsibilities, to prioritize work assignments, to meet deadlines, and to exercise professional judgment.

Other Competencies:

• Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.

Language Skills:

• Excellent oral and written English communication skills.
• Knowledge of Local Language preferred.
• Demonstrated competency in public speaking.

Computer Skills:

• Proficiency in Microsoft Excel and word, Internet Explorer, Outlook/Exchange.