Travel/Visa Consultant at VIP Express Tourism Limited

Responsibilities

• Help clients identify their ideal travel package based on their suggests and requirements.
• Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
• Regularly maintain a good relationship with our customers.
• Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
• Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.
• Sell the appropriate travel/ tour package to the right customer.
• Negotiate any customizations or modifications requested and accommodate to the best level possible.
• Resolve any problem that arises regarding the trip for the customer.
• Regularly update a database containing client details and their travel information.
• Ensure this data is secured and handled appropriately.
• Reach the sales and revenue targets.
• Stay up to date on domestic and international travel trends.

Requirements

• Bachelor's degree in travel and tourism, hospitality business or relevant fields is an advantage.
• Prior experience as a travel agent is compulsory -  at least 5 years.
• Knowledge of visa requirements for various countries.
• Strong knowledge of traveling software and procedures.
• Basic computer skills and software like MS Office & Microsoft excel and relevant reservations software.
• Multilingualism is an advantage.
• Excellent communication and people skills.
• Efficient negotiation and sales skills.
• Up to date with domestic and international travel trends and restrictions.
• Well read on the rules and regulations of tourism.
• Ability to work with less or no supervision