Training Officer at Pushresume NG

We are hiring for a client in the technology space.

Job Description

• Interact with all levels of the team, document existing processes, manage and analyze data, and recommend enhanced business processes.
• Provide support services such as Demo, UAT, IAT
• Implement effective and purposeful training methods
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that produce target tangible results.
• Support a culture focused on customer service, continuous improvement, and performance measurement.
• Provide expertise based on previous experience with training and technical assistance, business process analysis, and other performance improvements.
• Support implementation activities using change management approaches and interact with staff and management to accomplish project objectives.
• Identify opportunities to improve work processes, enhance the quality of service and productivity, and communicate opportunities to management.
• Develop and monitor scorecards and other tools to measure the success of process improvement initiatives.
• Champion process improvement methodologies.
• Use the feedback system to enhance business performance and organizational effectiveness.
• Partner with functional teams to share continuous improvement best practices.

Remuneration

• This is in line with the industry standard