Training Officer (Mobile Industry) at Don Quester Consulting

Job Description

• Design and develop comprehensive training programs, modules, and materials for various employee levels and functions.
• Tailor training content to align with company objectives, industry trends, and employee development needs.
• Facilitate training sessions, workshops, and presentations both in-person and through digital platforms.
• Introduce and leverage e-learning platforms and other current technology-based training tools to enhance the training experience.
• Collaborate with Regional Managers to identify training gaps and areas requiring improvement for Mobile Business Executives (MBEs).
• Liaise with Regional Managers to identify suitable trainers for specific training needs and oversee each trainer’s welfare and timely compensation.
• Conduct post-training performance evaluation to assess the effectiveness of training programs through feedback, assessments, and metrics.
• Document and maintain accurate records/database of all trainers per location, training activities, participant attendance, and training materials.
• Monitor, evaluate, and maintain detailed records of training process, delivery, and impact.

Qualifications

• A Bachelor's Degree in Business Management or related field with a minimum of 4 years proven work experience in the retail industry.
• The Practical Knowledge of Lean Six Sigma / SCRUM Competencies & Skills is required.
• Good Presentation Skills
• Effective communication skills both written and verbal.
• Excellent mentorship and leadership skills
• Strategic mindset and Creative & Problem-solving skills.