Training Coordinator/E-Learning Specialist at ARM Hold Co.

Job Summary

Responsible for supporting the Academy’s delivery of effective trainings (in-house, in-plant, external), as well as other learning and development programs / initiatives, through the provision of coordination and administrative support. 

Duties and Responsibilities

• Administration of Learning Management System: Responsible for end-to-end management of the LMS (Learning Management System) from the platform’s configuration, upload and optimization of e-learning courses to the enrolment of staff on courses.  
• Vendor Management: Maintain ongoing relationships with pre-qualified vendors / service providers of e-learning content and services, to ensure optimal service delivery.  
• Development of E-Learning Content: Responsible for developing re-usable custom e-learning content (with varying levels of complexity) on various subjects, in line with the key requirements of internal customers.  
• General Training Reports: Prepares general reports on e-learning enrolments, levels of course completions, and other relevant activities across the organization.  
• User Engagement: Drives user engagement with content on the Learning Management System.  
• User Support: Provides support to Users of the Learning Management System, by trouble-shooting reported issues and problems with the platform and providing effective resolutions. 
• Knowledge Management: Support stakeholders in the deployment of the New Knowledge Bank and launch of SharePoint. Drive content upload and knowledge contribution from staff for ARM Knowledge Bank. 
• Provision of Business Support as a Learning partner: Support Businesses in meeting their learning needs. 

Requirements

• Education: Bachelor's degree from an accredited university. 
• Experience: Minimum of 3 years of prior work experience.