Training, Assessment & Certification Officer at 21Search Limited

Job Description

• Collaborate with experts and stakeholders to design and develop comprehensive training programs that align with organizational goals and objectives.
• Create and update training materials, resources and content to ensure relevance and effectiveness.
• Oversee the delivery of training programs, including in-person, virtual, and blended learning formats.
• Conduct training sessions as needed, ensuring high-quality instruction and engagement.
• Develop and maintain training curricula, outlining learning objectives competencies and progression pathways.
• Ensure the curricula meet industry standards and certification requirements.
• Design assessment methods, examinations and evaluations to measure the effectiveness of the training programs.
• Partner with relevant certification bodies for appropriate certifications.
• Manage the certification process, including eligibility criteria, examinations, and certification issuance.
• Collect and analyze data on training outcomes, participant feedback, and performance assessments.
• Use evaluation findings to enhance training content, delivery methods, and certification processes.
• Oversee the selection and management of learning management systems (LMS) or other digital platforms used for training.
• Ensure the availability of training resources, such as e-learning modules, videos, and reference materials.
• Ensure that training programs and certification processes adhere to relevant regulations, standards, and compliance requirements.
• Implement quality assurance measures to maintain high training standards.
• Collaborate with internal and external stakeholders, including trainers, subject matter experts, and certifying bodies, to enhance training offerings.
• Foster positive relationships with participants and provide support throughout their training journey.
• Prepare regular reports on training activities, assessments, certification achievements, and program effectiveness.
• Maintain accurate records of participant progress and certification statuses.
• Stay updated on industry trends, emerging technologies, and best practices in training, assessment, and certification processes.
• Work with the relevant Business development/ Business associate on developing new prospects, proposal writing and presentation to prospects.

Qualifications and Requirements

• Bachelor's Degree in a relevant field such as Education, Human Resources, Organizational Psychology or related discipline.
• Professional Certifications: Certified Professional in learning and Performance (CPLP), Certified Training and Development Professional (CTDP) etc.
• Minimum of 5 years experience in training and development, industrial design, assessment and certification processes.
• Proven experience in curriculum development, training delivery and assessment design.
• Experience in managing training and certification programs within an organization.
• Strong skills in designing and implementing assessment methods, evaluations and performance metrics to measure training effectiveness.
• Ability to analyze assessment data and use it to improve training programs.
• Experience in delivering training sessions and workshops, both in-person and virtually.
• Effective presentation and facilitation skills; verbal and written communication skills.
• Ability to convey complex information clearly and concisely to diverse audience.