Training Administration Manager at Food Concepts Plc

Job Requisition ID: 1780 

Job Purpose

• The Training Administration Manager oversees the efficient and effective management of all administrative aspects of training programs across the Brand. The role supports training delivery, tracks employee development, maintains records, and ensures compliance with operational standards.
• Responsibilities include logistics coordination, schedule management, and aligning training initiatives with organizational goals.

Core Responsibilities and Key Result Areas
Training Coordination & Scheduling:

• Develop and manage the annual training calendar, coordinating with trainers, operations, and support offices to execute programs.
• Oversee logistical arrangements for training sessions, including venue bookings, setup, and resource allocation.
• Collaborate with HR to ensure onboarding and continuous training for new hires and existing staff, aligning with business goals.

Training Administration & Reporting:

• Maintain and update training records in Learning Management Systems (LMS) and other platforms, ensuring accuracy.
• Compile reports on training attendance, completion rates, certification, and performance metrics.
• Conduct evaluations to assess program effectiveness, track ROI, and drive continuous improvement.

Resource & Budget Management:

• Plan, monitor, and report on the training budget, tracking expenses for materials, venues, and instructor fees.
• Oversee procurement, organization, and distribution of training materials, manuals, and equipment.
• Ensure adherence to budgetary constraints and make cost-effective resource decisions.

Compliance & Quality Assurance:

• Ensure training materials comply with company standards, industry regulations, and legal requirements.
• Collaborate with Regional Training Managers and subject matter experts to update and standardize training materials across Brands.
• Conduct periodic audits of training programs and recommend improvements for optimization.

Stakeholder Engagement:

• Liaise with Operations, HR, and other departments to align training with organizational priorities.
• Coordinate with external training providers, consultants, and industry bodies such as ITF.
• Manage all aspects of Industrial Training Fund (ITF) compliance, ensuring timely submissions and alignment with regulations.
• Provide regular updates to senior management on training activities, employee progress, and development needs.

Team Leadership & Development:

• Lead and mentor the Training Administration team, providing guidance and support.
• Facilitate training for the team to ensure LMS proficiency, reporting accuracy, and compliance understanding.
• Foster a collaborative and efficient team culture aligned with Brand values.

Key Performance Indicators

• Adherence to the training schedule, attendance, and completion rates.
• Proficiency in using the Learning Management System (LMS).
• Accuracy and timeliness of training records.
• Facilitation of training sessions.
• Compliance with standards and regulations.

Contacts and Purpose of Contact:
Internal Contacts:

• Restaurant Managers
• Store Managers
• Support Office
• Area Managers

Purpose:

• Exchange or clarify information.
• Discuss problems and present solutions.

External Contacts:

• Service Providers/Vendors

Purpose:

• Coordinate services and maintain partnerships.

Job Specifications
Educational Requirements:

• A Bachelor’s Degree in Business Administration, Human Resources, Education, or a related field.

Professional Requirements:

• Professional certifications in Training, HR, or Project Management are advantageous.
• 3-4 years in training administration, learning and development, or a similar role.

Decision Expectations:

• Training schedule adjustments.
• Efficient resource allocation.
• Quality control and compliance.
• Budget expenditure oversight.

Knowledge Requirements:

• Learning Management Systems (LMS).
• Training Program Development & Delivery.
• Budgeting & Financial Acumen.
• Data Analytics & Reporting.

Working Conditions:

• Standard 40-hour workweek, Monday to Friday.
• May require weekend or evening work based on training schedules.