Trade Supervisors at TradeDepot

Who are we?

TradeDepot is a Digital B2B Commerce and embedded finance company headquartered in San Francisco, California. At TradeDepot we are building the largest digital network of retail outlets in Africa and changing the way mega Consumer Goods Brands distribute products to over 5 million retail stores on the continent. Our mission is to be “The SUPPLY PARTNER of Africa’s retail outlets” by using technology to give the retailers what they want, when they want it, supported by Trade Supervisors who work closely with these store owners to develop and grow their businesses.

Who we want?

We are looking for self-driven, highly motivated leaders who are passionate about managing teams and trade effectively. Trade Supervisors act as facilitators for their teams and retailers and are responsible for enabling their teams to build long-lasting, mutually beneficial relationships with their retailers. They must have a strong understanding of trade fundamentals and are passionate about people development.

You will be responsible for: 

• Managing a team of trade executives to achieve (and exceed) business objectives
• Enabling team to build and manage long term relationship with retail customers
• Coaching team to translate relationship into business growth for retailer and TradeDepot
• Championing the adoption of TradeDepots’ ShopTopUp platform to maximise business opportunities.
• Proactively coordinating with various internal functions to ensure excellent service delivery.
• Ensuring the development and activation of new customers by trade executives through effective service presentation.
• Conducting regular retailer visits with trade executives through on-job training
• Utilising on-job training process to enable team towards improved on-field execution 
• Driving key performance indicators as per company objectives for trade management
• Cascading monthly, weekly and daily KPIs and targets to the team
• Day-to-day performance review for gap identification up to customer level and devise specific action plan for each trade executive and market.

Ideal Profile

• You have at least 2-years’ experience managing a field team in a distribution/FMCG company
• Excellent leadership skills and passionate about managing and developing teams
• Strong analytical skills with clear understanding of trade key performance indicators
• Ability to manage and influence internal and external stakeholders
• Goal-oriented with ability to prioritise and manage multiple deliverables simultaneously
• Demonstrate ability to strategically assess market situations and develop initiatives for sustainable business growth.
• Customer service mindset with solution oriented approach
• Flexibility and adaptability to evolving business needs
• Effective presentation and communication skills
• Understanding of Route to Market strategies, Implementation plans and trends in the retail industry
• Influence stakeholders across the value chain for effective operational execution for managing customers efficiently

What's on Offer?

• Attractive Salary & Benefits
• Strong opportunities to progress your career
• Work alongside & learn from best in class talent

Due to volume of applications, only qualified candidates will be contacted.