Telesales Representative at IpNX Nigeria Limited

Core Responsibilities

• Generating and qualifying leads through cold calling
• Managing leads by tracking and following up on them
• Conducting sales presentations and product demos via the phone and internet
• Closing sales and meeting monthly sales goals in accordance with development plan. Producing activity reports
• Working with Affiliate Sales to cross generate leads.

Job Responsibilities

• Handle sales Transactions.
• Prepare and daily/monthly reports.
• Respond to queries, customers need and rendering before and after sales service.
• Build and maintain client relationships and internal communication flows.
• Be key touch point (point of contact) for all customer-facing business functions, e.g. customer acquisition and retention.
• Perform other duties as Assigned.

Qualifications & Requirements

• 2 years field experience
• B.Sc / HND / OND (Sales, Marketing, science or related courses)
• Excellent communications, Interpersonal and written skills
• Computer literate Good knowledge of contemporary sales process management
• Good Knowledge of Microsoft office applications
• Good Knowledge of Telecoms within the Nigerian market
• Adequate knowledge of ICT
• Good Knowledge of Enquiry Management techniques.
• Analytical, team player and result oriented.
• Target driven and works under minimal supervision
• Being a hard worker, motivated, proactive and enthusiastic
• Team work in sales oriented environments Information technology
• Time management
• Planning
• Being courteous, professional and persistent
• Multitasking
• Stress management
• Prioritising
• Being flexible.