Telesales Executives at Paradigm Finance

KEY RESPONSIBILITIES

• Contact potential or existing customers to inform and sell PFL products and services.
• Answer questions about PFL products or the company
• Engage customers to understand client needs and close sales
• Maintain great customer relationship for increased brand equity
• Enter and update customer information in the database
• Take and process client orders in an accurate manner
• Handle grievances and objections to preserve the company’s reputation
• Meet sales quotas and facilitate future sales
• Keep records of calls and sales and note useful information
• Document and report customer feedback

REQUIREMENTS

• Min. of a Bachelor’s degree
• 1 year proven experience in financial services and similar role.
• Proficiency in Microsoft Office especially excel
• Excellent interpersonal Skills
• Working knowledge of local languages is an added advantage