We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience
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The role sits in our clinical team to provide excellent medical care to our patients virtually. The role holder ideally will be an individual comfortable with providing adequate and delightful care to patients of all ages, and at all levels of health literacy and has an interest in driving ongoing innovations in improving primary care delivery.
Job Description
Deliver excellent, patient-centered primary care services virtually via call, chat-based interactions
Independently recognize symptoms and signs of various illnesses and injuries and synthesize them to the appropriate diagnoses
Act as the first responder to telemedicine issues flagged by the team
Counsel patients on preventive healthcare practices and nonpharmacologic treatments
Initiate and drive continuous quality improvement initiatives aimed at improving service delivery on the platform
Develop and utilize treatment tools that standardize the provision of care on the platform
Support the training of other medical providers (doctors)
Facilitate knowledge-sharing sessions amongst medical practitioners on the platform
Routinely review and assess the consultations for compliance with set guidelines
Requirements
Minimum MBBS, MBChB, or its equivalent
Registered with the Medical and Dental Council of Nigeria with a valid practicing license
1-3 years post-NYSC experience
Have access to a mobile device (android or apple) and stable internet
Adept in the use of common mobile applications
Proficient with the use of Microsoft Office suite
Demonstrated evidence of independently attending to common primary healthcare conditions
Exhibits courteousness, empathy, enthusiasm, great team spirit, logical thought structuring in solving problems and willingness to teach
Ability to communicate fluently and clearly in English.
Previous experience mentoring a medical team is an advantage
Able to adapt to a fast-paced environment with a start-up mentality
Benefits
Work alongside & learn from best-in-class talent
Join a market leader within the healthcare space
Attractive salary & benefits
Free office lunch
Fantastic work culture
Work and learn from some of the best in the industry
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