Telemarketing Specialist at JC International

Job Description : 

• As a Telemarketer, you will be responsible for reaching out to potential customers through telephone calls, promoting our products/services, and securing sales appointments for our sales team. If you have excellent communication skills, a persuasive demeanour, and a passion for sales, we want to hear from you.

Responsibilities:

• Conduct outbound calls to potential customers in a professional and courteous manner.
• Introduce and promote our products/services to generate interest and secure sales appointments.
• Provide accurate and compelling information about our products/services to potential customers.
• Overcome objections and effectively address customer concerns to maximize sales opportunities.
• Achieve and exceed daily, weekly, and monthly sales targets.
• Maintain a thorough understanding of our products/services and effectively communicate their value proposition to potential customers.
• Keep accurate and detailed records of customer interactions and sales activities in the CRM system.
• Collaborate with the sales team to ensure a smooth handoff of qualified leads and appointment scheduling.
• Stay up to date with industry trends, product knowledge, and competitors’ offerings.
• Continuously improve sales techniques and product knowledge through training and professional development opportunities.
• Work with the Business Development Team to meet sales and performance goals
• Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
• Book appointments with prospective customers for business pitch.
• Refer customer complaints to supervisor for quality control

Qualification/ Requirement / Skill

• Candidates should possess either a B.Sc. or HND in any science or engineering field
• Minimum of 2 years work experience in similar role.
• Most be Digitally Savvy
• Excellent phone manner and articulation
• Results-driven and willing to work on commission basis
• Ability to cope with rejection on a daily basis
• Proficient in the use of MS packages
• Patient
• Winning Attitude
• Smart and a fast learner