Tele-sales Travel Consultant at Pruvia Integrated Limited

Job Brief

• Our client seeks a highly motivated and experienced Tele-Sales Travel Consultant to join our dynamic team. 
• The primary responsibility of this role is to generate leads, nurture them through effective follow-ups, and convert these leads into sales. 
• The successful candidate will have a proven track record in sales, particularly within the travel industry, and will be driven to exceed revenue targets while delivering exceptional customer service.

Key Responsibilities
Lead Generation:

• Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.
• Ability to track and manage leads, ensuring a consistent and thorough approach to lead management.
• Collaborate with marketing teams to develop and implement strategies for attracting potential customers.

Lead Nurturing and Follow-up:

• Engage with leads through personalized communication, understanding their travel needs and preferences.
• Conduct timely and strategic follow-ups via phone calls, emails, and meetings to convert leads into clients.
• Provide detailed travel advice and present customized travel solutions that meet the client's requirements.

Sales Conversion and Revenue Growth:

• Achieve and exceed monthly sales targets by closing deals with new and existing clients.
• Develop and maintain strong relationships with clients to encourage repeat business and referrals.
• Offer upsell and cross-sell opportunities to enhance the value of bookings and drive additional revenue.
• Take ownership of the sales process from lead generation to closing, ensuring a significant contribution to revenue growth.

Customer Relationship Management:

• Maintain a high level of customer satisfaction by delivering personalized, high-quality service.
• Resolve any client issues or concerns promptly to ensure a positive customer experience.
• Keep clients informed of new travel offers, promotions, and updates relevant to their interests.

Product Knowledge and Market Awareness:

• Stay up-to-date with the latest travel trends, destinations, and products knowledge to educate clients and recommend suitable travel options.

Collaboration and Teamwork:

• Work closely with other members of the sales team and other departments
• Participate in regular sales meetings and contribute to the overall sales strategy.

Qualifications

• Bsc/ HND Marketing, Business Admin or related
• Experience: A minimum of 3 years of experience in sales, marketing, preferably within the travel industry.
• Experience in the travels and tour sector is an added advantage.