Tele-sales / Marketing Representative at Kaiglo Stores Limited

Job Description
Tele-sales/Marketing Representative Responsibilities but not limited to the following:

• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales
• Initiating sales with potential customers over the phone or physical meeting
• Asking questions to engage customers and keep the conversation going
• Listening to the customers' needs to generate repeat sales
• Gathering and documenting customer information, payment methods, purchases, and reactions to products
• Keeping up to date on all products and informing customers of new products.
• Meeting sales quotas
• Reach out to existing and potential customers to present our product and service offering
• Learn details about our product and service offerings
• Offer solutions based on clientsТ needs and capabilities
• Always strive towards meeting sales quota
• Track and document calls and sales
• Generating and qualifying leads from cold calling
• Meeting monthly and quarterly sales goals in accordance with goals
• Creating and updating activity reports
• Other added duties

Minimum Requirement

• You must be an experienced tele-sales representative with at least 3 years above experience in the related field in the eCommerce/logistics industry.

Requirements:

• A successful Tele-sales Representative has excellent communication skills as well as sales ability
• You should be meticulous in keeping records, and able to handle all aspects of making sales.
• Creative thinking skills
• The patience and ability to engage customers in conversation.
• Good sales ability
• Working knowledge of relevant computer software
• Excellent interpersonal and problem-solving skills
• The ability to handle rejection and stress in soliciting customers
• Ability to meet monthly targets is very crucial.