Technical Support Assistant at Maxitech Global Investment Limited

Job Description:

As a Technical Support Intern, you will play a crucial role in assisting the Technical Support team with diagnosing and resolving technical issues while ensuring customer satisfaction. This internship provides an excellent opportunity to gain hands-on experience in the ICT industry.

Key Responsibilities:

• Assist in troubleshooting and resolving hardware, software, and network-related issues.
• Provide technical support to clients via phone, email, or in-person.
• Help install, configure, and maintain ICT equipment and software.
• Document technical issues and their resolutions for future reference.
• Support the team in conducting routine system maintenance and updates.
• Collaborate with other departments to ensure seamless technical operations.
• Stay updated on the latest ICT trends and products.

Qualifications:

• A degree in Computer Science, Information Technology, or a related field (recent graduates or those in NYSC are welcome to apply).
• Basic knowledge of computer hardware, software, and networking.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant tools.
• A proactive attitude and eagerness to learn.

What We Offer:

• Hands-on experience in ICT technical support.
• Opportunities to develop your skills and grow professionally.
• A supportive and collaborative work environment.