Technical Monitoring Officer at Assist to Hire Limited

Purpose

Execute strategic technical monitoring activities for the business.

Job Responsibilities:

• Conduct surprised and planned investigations for BU management.
• Enforce sanctions on consumers resorting to theft or illegal use of electricity.
• Coordinate’s investigation of complaints assigned and providing technical comments on various investigations.
• Spot/periodic customer meter recertification and validation for energy accuracy
• Periodic surveillance checks for both customer and field commercial staff to ensure compliance. With company policies.
• Periodic Energy and commercial loss audit
• Assist in carrying out any other duties as requested by the BU Management.

Competencies

• Electricity Regulations and Policies
• Data Gathering and Analysis
• Quality Assurance Management
• Business Intelligence
• Customer Focus
• Customer Support ·
•  Communication and Interpersonal Relations ·
• Problem Solving and Decision Making ·
• Business Focus

Requirement

• BEng or HND Electrical/Electronics Engineering ​
• Completion of NYSC​
• 1-3 years of working experience​
• Verbal and written communication skills​
• Knowledge of the Nigerian Electricity Supply Industry​
• Intermediate knowledge of Microsoft Word and Excel​