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Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 160,000+ workforce serving clients in 175+ cities across 6 continents. The company posted revenues of $7.6 billion for the financial year ended Mar 31, 2015. wipro-applying-thoughtWipro helps customers do business better by leveraging our industry-wide experienc...
Role Purpose
Oversee and support process by reviewing daily transactionson performance parameters
Handle technical escalations through effective diagnosis andtroubleshooting of client queries
Build people capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
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Lists the competencies required to perform this role effectively:
Behavioral Competencies
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