Technical Assistant to the CEO at Pivotage Consulting

Job Description

The job role is pivotal in providing comprehensive administrative and technical support to the MD/CEO. The ideal candidate should possess a blend of administrative expertise, strong technical skills, and exceptional communication abilities to streamline operations and enhance productivity within the company

• Complete a broad variety of administrative tasks for the CEO including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence, arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings etc.  
• Coordinate and organize internal and external communications, emails, and other correspondences. 
• Prepare reports, presentations, and documentation for executive meetings and presentations.  
• Handle sensitive information with the highest degree of confidentiality and discretion. 
• Provide technical support to the technical team and executives, including troubleshooting software, hardware, and other IT-related issues. 
• Assist in the implementation and maintenance of technical systems and software applications. 
• Serve as a liaison between technical staff and other departments to ensure seamless communication and cooperation. 
• Support project management activities by maintaining project documentation, tracking deadlines and facilitating team collaboration. 
• Contribute to the organization and coordination of technical projects, ensuring deadlines and milestones are met efficiently. 
• Organize and manage electronic files, documents, and databases to ensure accessibility and accuracy. 
• Maintain an inventory of technical equipment and resources, ensuring proper functionality and availability. 
• Assist in the preparation and coordination of technical meetings, including agenda creation, material distribution, and post-meeting follow-ups.

Required Skills and Competence

• Proven experience as an executive assistant or in a similar administrative role, with a background in technical support being highly desirable. 
• Proficiency in technical skills, including knowledge in IT systems, software and troubleshooting techniques. 
• Exceptional organizational and time-management skills, with the ability to multitask and prioritize tasks effectively. 
• Strong communication skills, both written and verbal, with the ability to interact effectively with diverse teams and stakeholders. 
• High level of confidentiality and discretion when dealing with sensitive information. 
• Good written and verbal communication. 
• Ability to exercise diplomacy, discretion, and maintain confidentiality. 
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. 
• Forward looking thinker, who actively seeks opportunities and proposes solutions. 

Qualification

• A first Degree from a reputable higher institution. 
• A minimum 3 years of experience in a similar role. 
• Experience supporting C-Level Executives, preferably in a bank or financial service industry