Technical Analyst at FBNInsurance

Job Role Objective

• To assist HTS accessing client risk, advising Business Development team in placing Insurance policies with reputable insurance companies.

Job Responsibilities

• Assist the HTS in preparing business proposals and collation of bidding process to aid Business Development activities and overall company performance goal.
• Providing advice on claim management process
• Draw up quotes for competitive Insurance premium
• Preparation of debit and credit notes and issuance policy certificate.
• Collecting accurate information and documents to proceed with claims payment where applicable.
• Facilitate the preparation of NAICOM reports and production schedule for compliance.
• Supports claims administration and management with various Underwriting companies.
• Identifies and optimize direct marketing opportunities
• Support HTS with BUPA account management activities
• Perform any other assigned duties as determined by the HTS.

Key Performance Indicators:

• Number of sanctions received on contravention of NAICOM regulations
• No of delay in bid submission.
• No of complaint from reinsurance activities
• No of complaints from delay from Business Development Team.
• No of complaints and delay from customers.
• Timely completion of documents for the renewal process of First Bank and other Subcos assets
• No of default in updating of Underwriter’s security list.

Specifications / Qualifications

• A First Degree in any of the Social / Management Science preferably Insurance.

Minimum Experience:

• 0 - 2 years cumulative experience in Insurance Technical Operations.

Professional Membership:

• Certified membership of CIIN is a must within 1 year of hire
• Grade Alignment: Grade level (Assistant Superintendent – Senior Superintendent).

Competence Requirements:
Core Skills:

• Deep knowledge of Insurance
• Claims management
• BUPA management
• Research skills
• Numerically savvy
• Understanding of relevant Insurance regulatory practices
• P/C personal productivity tools such as Microsoft Word, Excel, PowerPoint, Outlook etc.

Generic Skills:

• An Ideal FBNIB person MUST be / have Innovative (Disruptive and Creative in solving Problems).
• Integrity (Inspire trust and confidence in customers and co-workers).
• Respect (For self and others).
• Customer Centric (Empathetic and Focused on Customer.
• Team building skills.
• Negotiation skills
• Effective Communications skills.