Team Supervisor at Genesis Group

Locations: Airport Road & Ceddi Plaza Abuja (FCT) and  Festac, Lagos

Job Summary

• You will be responsible for assisting in the implementation of business strategies, attending and solving customer issues, performance evaluation and completing other tasks as assigned by the Business Manager.

Job Responsibilities

• Supports the company by providing quality customer service and communicating with head managers and department heads to achieve a common goals
• Training or ensuring that workers are properly trained for their specific roles
• Helping the team understand performance targets and goals
• Scheduling work hours and shifts (ROTA)
• Coordinating job rotation and cross training
• Create and oversee their team’s workflow
• Monitor team performance and activities
• Ensure cash out policy is always adhered to.
• Responsible for supervising, managing, and motivating team members on a daily basis
• Create an inspiring team environment with an open communication culture
• Liaising with clients, finding and creating business opportunities for the company.

Qualification and Experience

• SSCE / OND / HND
• 2-3 years experience in a similar role.
• Candidate must reside in Lagos/Abuja.
• Must be intelligent, coachable, and presentable.
• Exceptional customer service skills.
• Good interpersonal and communication skills
• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.

Salary
N40,000 - N45,000 monthly.