Team Member, Facility Management at United Bank for Africa (UBA)

Job Description

• We are currently seeking a Team Member, Facility Management, North. The candidate for this position must have good knowledge of facility management, power management, and good reporting/analytical skills. He/she must also reside in the North.

Job Objective(s)

• This position will be responsible for the maintenance and upkeep of UBA assets, equipment, and buildings in the North.

Responsibilities

• Ensuring uninterrupted power supply in BOs.
• BO equipment maintenance and repairs – generators, air conditioners, mantrap doors, vault doors & safes, vehicles, note sorters, and counters in line with manufacturer recommendations.
• Identification and redeployment of idle assets of BOs to needy areas and disposal of obsolete assets in line with policy.
• Ensuring BO resources requests are approved, procured, and delivered.
• Visit at least 2 Business Offices every week to identify, report and resolve their CS and ambience issues.
• Volume discount negotiations with service providers.
• Market price reviews.
• Liaison between external service providers and Business Offices to ensure adherence to TATs and prompt resolution of reported issues.
• Liaison between BOs and other units, e.g., assurances, IT, marketing & corporate communications, products, digital banking, to resolve reported issues requiring the units’ attention.
• Review, action and close all corporate service issues from the internal audit exceptions report.
• Ensuring seamless travel experience for designated employees and guests of the Bank.
• Coordinate and arrange all logistics for meetings and regional corporate events.
• Maintain relationships with accommodation, food, and security service providers for seamless service delivery.
• Ensure proper functioning of all security gadgets (CCTV, alarms systems, mantrap doors).
• Ensure security equipment are tested and certified functional every quarter.
• Ensure all Bank’s vehicles are well maintained every quarter or 5,000km for routine service and corrective maintenance where required.
• Ensure driver documentation is up to date – driver’s license, driver institute (for North BOs)
• Ensure vehicle documentation is up to date – vehicle license, insurance, mobile advert, etc
• Maintain a 100% zero tolerance for fraud.
• Display 100% integrity at all times. No receipt of gratification from service providers.

Qualifications

• Bachelor’s Degree in any relevant field of study.
• Minimum of five (5) years of relevant work experience

Knowledge & Skills Required:

• Good knowledge of facility management
• Knowledge of power management
• Attention to detail
• Problem-solving
• Proficient in Microsoft office tools
• Ability to work under pressure

What We Expect From You:

• High degree of professional ethics, integrity, and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.