Team Manager - Merchant Lending at FairMoney

• The Team Manager will Manage with effectiveness and efficiency a team portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company. The Por supervisor remains responsible of the portfolio activities of his/her team from promotion, loan assessment, disbursement collection and complete recovery. He/she is also responsible for having a good relationship with FairMoney's clients and encourage them to buy all the products they are qualified for.

Key Responsibilities

Loan Officer Supervision

• Manage Team of Portfolio managers play a team leadership role that motivates team members to achieve excellence
• Ensure that individual loan officers on team meet monthly disbursement objectives
• Ensure that individual loan officers on team meet monthly quality targets by maintaining a very strict minimum risk level
• Monitor performance to make sure that every team member is performing to the optimum level and ensure that the policy and procedures are respected
• Conduct pre-disbursement field visits with loan officers on team
• Monitor daily repayment
• Support loan officers with loan recovery, client acquisition
• Approving loans when approval authorities are granted
• Assessing periodically the performance of his/her team member for decision making
• Support the area manager or the state manager in building a good working environment
• Represent the institution towards active and potential partners with dignity and pride

Training

• Provide regular training for loan officers on team
• Coach and mentor loan officers

Reporting

• Prepare daily reports on individual loan officer performance
• Other tasks as assigned

Requirements

• HND/Bachelor's Degree in Sales and Marketing or related fields
• A minimum of 6 years of experience in Loan Sales / Portfolio Management and team management
• Ability to motivate a team of Sales Managers for performance
• Extremely flexible, result-oriented, and hardworking with a strong track record of success
• Ability to self-motivate and manage self
• Good communication and interpersonal skills
• High level of integrity
• Dynamic and motivated and individuals who like to work outdoors
• Target Driven