Supply and Demand Planning Manager at Emzor Pharmaceutical Industries Limited

ROLE SUMMARY

• The Supply and Demand Planning Manager is responsible for ensuring the efficient and uninterrupted flow of materials to support production schedules while maintaining optimal inventory levels across the organization. The role leads Sales & Operations Planning (S&OP) engagements across all plants and oversees demand planning, supply planning, production planning, and inventory management for Raw Materials (RM), Packaging Materials (PM), and Finished Goods (FG).

KEY RESPONSIBILITIES

Demand, Supply & Production Planning

• Lead monthly demand review and S&OP meetings while managing the demand forecasting and supply planning process to align customer demand, production capacity, and inventory targets.
• Develop and maintain rolling demand forecasts, production plans, and replenishment schedules using historical data, market intelligence, and validated demand drivers.
• Translate approved demand forecasts and inventory strategies into executable supply plans for internal manufacturing sites and third-party manufacturers.

Inventory Management & Optimization

• Monitor and control RM, PM, and FG inventory levels in line with safety stock targets to minimize stock-outs, expiries, slow-moving, and obsolete inventory.
• Provide visibility on inventory risks and opportunities, including support for new product launches, phase-outs, and constrained items.
• Ensure inventory and data accuracy by validating AWC, BOM integrity, master data, and supporting periodic stock counts and reconciliations.

Material Planning & Order Management

• Plan and schedule material supply to meet approved production plans while managing daily order planning and delivery performance.
• Proactively monitor material availability, follow up on shortages, and implement mitigation actions to protect production schedules.
• Collaborate with Direct Procurement to optimize inbound material flow and align volume requirements with planning assumptions.

Risk Management, Systems & Continuous Improvement

• Identify, assess, and communicate supply chain risks, constraints, and mitigation plans while ensuring clear documentation and escalation where required.
• Collaborate with internal stakeholders including Production, Sales, Marketing, Finance, Projects, Customer Service, and Provider Engagement teams to align plans and execution.
• Drive continuous improvement by optimizing ERP/MRP usage, maintaining data integrity, and enhancing demand review, supply review, and Sales and Operations Planning S&OP processes.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s or Master’s degree in Business Administration, Economics and Statistics 
• Professional certification preferred: CIPS and CIPM
• An advanced degree (MBA, MSc in Supply Chain Management) is desirable.
• Minimum of 5-10years\' experience in production planning 
• Excellent communication skills, both verbal and written as well as excellent communication and presentation. 
• Experience in Pharmaceuticals or FMCG will be an added advantage 

KEY COMPETENCIES

• Exceptional leadership and influencing skills; able to drive accountability across teams and functions.
• Deep understanding of production life cycle 
• Passion for transformation and continuous improvement.
• Strategic thinker with operational discipline and hands-on problem-solving ability.
• High-level cross-functional engagement skills and stakeholder management 
• Exposure to product development or technology transfer projects in a regulated (GMP) environment.
• Self-driven, outcome-driven, and taking initiative to drive the process.