Student Recruitment Specialist at Nile University of Nigeria

We are currently looking to engage a highly competent and result-oriented Student Recruitment Specialist with strong personal & professional integrity to join the dynamic team in our Nile Digital Education (Lagos Branch).

Responsibilities 

The Student Recruitment Specialist will focus on engaging with prospective students, nurture leads, and champion the conversion of leads into registered students.

He/she will be responsible for making outbound calls to leads, providing information about our educational programs, guiding prospective students through the enrolment process with enthusiasm and professionalism.

Qualification & Experience

• Make outbound calls to leads generated through various channels, including website inquiries, social media, and events.
• Engage with prospective students to understand their educational needs and career goals.
• Provide detailed information about our educational programs, admission requirements, and application procedures.
• Build rapport with prospective students and address any concerns or objections they may have.
• Follow up with leads through phone calls, emails, and other communication channels to maintain engagement and facilitate the conversion process.
• Collaborate with the admissions team to ensure a smooth transition for registered students and provide ongoing support as needed.
• Meet or exceed recruitment targets and key performance indicators (KPIs) related to lead conversion and enrolment.
• Drive the focus on improving the client’s experience in every interaction through call listening, quality checking, and feedback.
•  Resolve all callers’ queries that are escalated from agents efficiently and effectively.
• Utilize all quality management feedback and insights to coach and develop team leaders to deliver exceptional service.