Store Supervisor at Smokeboxng

Job Description

• Responsible for opening and closing of the store.
• Responsible for the maintenance of the store, ensuring that the store is always kept clean and tidy, products are neatly arranged for an easy shopping experience for customers, furniture and fittings are always in good condition.
• Responsible for Store Branding – i.e make sure sales reps always put on Smoke box Shirts or caps, encourage customers to post and tag us on their pages or if the store can tag them etc.
• Oversee, manage and direct the daily activities, schedules, and assignments of all sales executives.
• Ensure the sales executives are punctual and maintain a good attendance record.
• Responsible for ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times.
• Responsible for smooth operation of all store sales (walk in and online) and always ensure all sales reps have a very high conversion rate.
• Ensure you constantly market our products and brands that will yield a high sales conversion rate. i.e Daily content post on social media channels, content creation and always make sure all online orders are attended to asap etc.
• Responsible for inventory management of the store i.e weekly inventory count, inventory restock, inventory receivable.
• Handling all forms of communication at the store.
• Opening and closure of the Register on VEND: The store register is to be opened at the opening of the store & closed at the closure of activities on a daily basis.
• Daily review of VEND invoices prepared by all sales personnel and make sure there are no errors.
• Ensure all logistics solutions in store run efficiently i.e dispatch Logbook & other form of deliveries to customers/supplier.
• Conduct market research to identify how we can increase sales.
• Ensure constant growth in customer service i.e customer retention, & customer experience.
• Preparation of monthly budget and sent to accounts cc MD.
• Any other duty as assigned by the MD.

Requirements

• Candidates should possess a Bachelor's Degree qualification.
• Minimum of 2 years work experience in Sales /Marketing.
• Graduate of any relevant field.
• Good knowledge of MS Office packages (Word, Excel and PowerPoint).
• Excellent skill in sales and marketing.
• Excellent oral and communication skill.
• Excellent negotiation and Presentation skill.
• Strong Interpersonal and Customer service skill.
• Excellent product knowledge.
• Excellent people management skill.
• Excellent Analytical, decision making and problem solving skill.
• Ability to listen attentively.