Store Replenishment Executive at BrandCo Nigeria Limited

Store Replenishment Planning & Coordination

• Manage daily, weekly, and ad-hoc store replenishment activities.
• Review replenishment requirements generated through D365 and planning systems.
• Validate replenishment orders prior to release to warehouse operations.
• Prioritize replenishment based on sales trends, stock availability, and business requirements.
• Coordinate replenishment schedules with warehouse and store teams.
• Ensure all replenishment orders are processed within agreed SLAs.

Order Management & Release

• Monitor replenishment order queues and ensure timely processing.
• Review order completeness and inventory availability.
• Coordinate order allocation and release to fulfillment teams.
• Manage urgent and priority replenishment requests.
• Track order status from creation through delivery confirmation.
• Ensure accurate system updates throughout the replenishment lifecycle.

Dispatch & Transportation Coordination

• Plan daily dispatch schedules for all store deliveries.
• Coordinate with internal fleet and third-party logistics providers.
• Ensure vehicles are loaded according to dispatch schedules.
• Monitor vehicle utilization and route efficiency.
• Track deliveries and proactively resolve transportation issues.
• Ensure proof of delivery (POD) documentation is received and filed.

Store Delivery Performance Management

• Monitor store delivery performance against SLA targets.
• Track:
  • On-Time Delivery (OTD)
  • On-Time In-Full (OTIF)
  • Fill Rate
  • Delivery Lead Time
• Escalate delivery exceptions and delays.
• Coordinate recovery plans for missed deliveries.
• Maintain delivery performance dashboards.

Replenishment Monitoring & Exception Management

• Monitor replenishment execution from order creation to store receipt.
• Investigate:
  • Partial deliveries
  • Delivery delays
  • Missing cartons
  • Damaged stock
  • Allocation failures
  • Replenishment backlogs
• Coordinate corrective actions with relevant stakeholders.
• Ensure all replenishment issues are resolved within SLA.

Inventory & Stock Availability Support

• Collaborate with Inventory and Planning teams to ensure stock availability.
• Monitor stock shortages affecting store replenishment.
• Identify high-risk stock-out situations.
• Recommend inventory balancing opportunities across locations.
• Support inventory deployment decisions during constrained supply situations.

 Store Operations Support
Act as primary logistics contact for stores regarding replenishment matters.

• Support store teams with delivery queries and issue resolution.
• Manage emergency replenishment requests.
• Coordinate replenishment activities for:
  • New store openings
  • Promotions
  • Seasonal launches
  • Peak trading periods
  • Product Retrieval to DCs
• Ensure stores receive accurate shipment information.

Logistics Performance Reporting

• Prepare and maintain:
• Daily Replenishment Tracker
• Store Delivery Performance Reports
• Dispatch Performance Reports