State Clinical Training Officer (SCTO) at MSI Reproductive Choices

Core Responsibilities

• Ensure effective and impactful training and supportive supervision of assigned providers addressing MSI Quality Assurance thematic areas.
• Ensure competency of the providers in areas of counselling, infection prevention medical emergency preparedness and services provision are maintained at high level, documented, and properly conveyed in monthly reports.
• Support/Lead in Advocacy Client Mobilization and External Relations
• Ensure adequate supply of commodities as well as relevant procedural equipment including overall support and management of these facilities.
• Ensure MSI Nigeria’s data reporting and management procedures and guidelines/protocols are strictly followed.
• Facilitates timely identification and reporting of incidents, ensures action plans are in place and lessons from resolved incidents are shared at SDPs.
• In collaboration with the Regional Quality Assurance Advisor, plan and implement state level Quality audit, independent of the channel wide internal audit, and data from same for

Training and Supportive Supervision:

• Ensure all assigned providers are on competency level one all year round.
• Conducts monthly or bi-monthly supportive supervision, coaching and mentoring of all trained providers based on needs.
• Keeps the Continuous Supportive Supervision checklists and records, follows up on action plans and ensures updates are tracked and reported.
• Must collate and maintain up to date training and competency data base for all team members supervised; use same to develop the Training Needs Assessment.
• Support the preparation and submission of monthly and quarterly facility performance reports on training and quality assessment activities in assigned state.
• Ensure facilities maintain and comply with quality across all areas of PSS Operations in line with established standards set by government of Nigeria and MSI Nigeria.
• In collaboration with RM and Quality Advisor lead review meetings aimed at performance improvement, based on outcome of supportive supervision, mentoring and quality assessments findings using best practice at state level.
• Documents best practices and /lessons learned from MSI Nigeria’s PSS operations.
• Supports in logistic planning and delivery of clinical trainings with the most effective and efficient manners, ensuring maximum knowledge gain.

Supply, and facility management:

• Ensure zero stock of commodities in all assigned facilities including consumables during SSVs
• Manage training supplies, in line with the medical supply distribution guideline.
• Ensure the availability of clinical governance guidelines, manuals and job aids used by facilities in adequate quantity and track referral linkages of service utilization.
• Facilitate, follow up and support facility referral and reporting of incidents related to FP and SA/PSC services.
• Ensure all infection prevention materials are in place and in use.
• Facilitates availability of clinical supplies at SDPs and ensures expired stocks are not present at SDPs.

Advocacy Client Mobilization and External Relations:

• In collaboration with the RM and Clinical Training and Quality Advisors, work with stakeholders, including Government, other Implementing Partners, and internal stakeholders within MSI Nigeria to achieve project and organizational deliverables.
• Act as the focal person for MSI Nigeria at the state level including representing MSI Nigeria at some level meeting/platforms where necessary.
• Ensure the visibility and credibility of MSI Nigeria brand in the state.
• Support development and maintenance of excellent relationships with government (SMoH), partners and other public institutions in the state with a view to strengthening MSN's impact and future funding opportunities at field level.
• Ensure strong links between communication and community mobilization activities, at the systems level.
• Work with providers and FP coordinator to identify viable creation options in line with MSI Nigeria’s Demand Creation strategy.

Data Reporting and Management:

• Ensure all service data from assigned facilities are collected and reported into ORION by 3rd of the new month.
• Ensure all service data entered ORION are correct, complete, consistent, within the reporting date and up to date.
• Validate the data reported by the facilities and sign off before entry into ORION.
• Comply with data validation rules, and timeline in ORION.
• Ensure that all reported data are archived chronologically in the state offices for data audit purpose.
• Be available throughout data entry review period and be prepared to make corrections in the entries between 2nd and 5th of the new month.
• Must achieve model sites.
• Conduct provider review meetings to mob-up data on need arises basis and report same for documentation according to the stipulated SOP for mop-up data archiving.
• Working with RME unit, ensure assigned facilities/providers are trained on data reporting tools and ensure compliance as part of all SSVs.
• Review all MIS data for accuracy before entry.
• Ensure data reporting tools are available and in use in all assigned facilities all year round.
• Develops integrated monthly reports capturing performance on team’s operations and clinical quality deliverables.
• Where applicable, conduct monthly collation of Client Record Audits and completed client feedback forms and transfer to RMEA for analysis and records.
• Conduct monthly facility level performance management including report rate analysis for each facility on within his/her supervision.

Leadership:

• As a member of the operations team, demonstrate a strong commitment to MS mission and goals working with other team members and channels.
• Ensure that a high level of communication is maintained with state team members including other MSI Nigeria departments.
• Encourage a positive culture, work environment and attitude among team members in assigned state of coverage.

Others:

• Any other duty as assigned by line manager and Regional Clinical Quality Advisor.

Required Qualifications

• A Medical Doctor, Registered nurse or Midwife or other related areas in medical sciences
• Familiarity with the different cultural, social, and religious identities in Nigeria, international health, development issues and the international donor community
• Excellent communications, presentation, negotiation skills, Strong interpersonal, oral, and written communication skills
• Technical Expertise in long-acting reversible contraception (LARCs) specifically IUD and Implants insertion and removal
• Significant experience providing competency-based training and certification for providers (Nurses/Midwives and Doctors) in modern methods of family planning
• Experience of providing trainings for national and International NGOs in Nigeria (Experience of DFID, USAID, Gates funded projects, including working in a diverse team environment preferred)
• Experience managing facilities, clients and teams.
• Willingness to frequently travel to project implementation sites.
• Experience in the usage of computers and office software packages
• Familiarity /Experience with geography of the intervention states is desired.