Star Development Team Lead at Jaza Energy

Job Role
The Star Development Team Lead manages a team of Star Development Coordinators responsible for recruiting, training, and onboarding Jaza Stars for new service locations. This role ensures that qualified personnel are hired and properly prepared to operate Jaza service locations effectively. The position plays a critical role in the successful launch and operation of new sites by ensuring each location has competent Jaza Stars who understand the company's mission and operational procedures. 

Accountabilities 

• Lead a team of Star Development Coordinators to achieve Jaza Star recruitment targets 
• Ensure team maintains high First Pass Yield for recruitment and training processes 
• Maintain team staffing levels to ensure required coordinator roles are filled 
• Own the quality standards for Jaza Star recruitment, training, and onboarding
• Ensure consistent implementation of Star development processes across all new sites. 

Roles & Responsibilities 

Team Management and Development: 

• Recruit, train, and mentor Star Development Coordinators 
• Assign and track team member responsibilities for Jaza Star recruitment in assigned regions 
• Conduct regular performance reviews and provide constructive feedback to team members 
• Identify training needs and coordinate skill development for star development team
• Ensure team members understand and follow recruitment and training standards 

Recruitment Strategy and Implementation: 

• Develop and implement effective recruitment strategies for new Jaza service locations 
• Oversee the creation and distribution of job advertisements for Jaza Star positions 
• Establish standardized interview processes and selection criteria 
• Ensure recruitment activities are aligned with expansion timelines 
• Monitor recruitment metrics and adjust strategies to meet targets 

Training Program Management: 

• Oversee the development and maintenance of comprehensive training materials 
• Ensure consistency in training delivery across all new sites 
• Review and approve training schedules, and logistics 
• Implement effective evaluation methods to assess trainee competency 
• Identify opportunities to improve training effectiveness and efficiency 

Onboarding Quality Assurance: 

• Maintain high First Pass Yield for the recruitment process by implementing quality control measures 
• Review and approve final Jaza Star selections before contracting 
• Ensure proper documentation of all Jaza Star information in the HR registry Oversee the contract issuance and signing process for new Jaza Stars 
• Monitor post-onboarding performance to identify training gaps 

Go-Live Support and Evaluation:

• Coordinate Jaza Star participation in site go-live activities 
• Oversee the first month of operational support for new Jaza Stars 
• Implement performance monitoring mechanisms for newly onboarded Stars Ensure a smooth transition of Jaza Stars from recruitment to operations 
• Evaluate the effectiveness of recruitment and training through star performance metrics 

Go-Live Support and Evaluation: 

• Provide regular updates to the QA Expansion/Growth Lead on recruitment progress 
• Document and report key metrics, including Jaza Stars recruited, onboarded, and retention rates 
• Present recruitment and training data during expansion team meetings 
• Contribute to the refinement of recruitment, training, and onboarding processes 
• Facilitate communication between the expansion team and the operations team regarding Star Development 

Key Performance Indicators (KPIs) 

• Team completion rate (percentage of required roles filled) 
• Number of Jaza Stars recruited vs. targets 
• First Pass Yield for recruitment (total Jaza Stars recruited minus number requiring replacement)
• Onboarding completion rate. 

Qualifications

• A Bachelor’s Degree in any related field. 
• Ability to develop tailored recruitment strategies to attract candidates. 
• Previous experience in roles where rural talent acquisition was done.
• Managerial skills.