Stakeholder Relations Officer at New Incentives

Department: Stakeholder Relations

Job Summary

• The Stakeholder Officer is responsible for supporting the initiation and coordination of strategic relationships and partnerships with communities/settlements, health professionals, local government, community service organisations and other relevant stakeholders to improve the program.
• The role will also entail advocating and promoting the awareness of the organization.

Position Responsibilities
Advocacy to improve coverage (30%):

• Develop opportunities to engage religious and community leaders in order to create goodwill for the study and intervention of ABAE
• Create of avenues to engage Fathers and Mothers in settlements
• Engage in strengthening relationships with key government, religious, NGO and INGO partners of ABAE
• Take prompt action to resolve supply-side issues as well and provide advance warning about any other potential issues.
• Assist in the organizing of events to raise awareness about the ABAE intervention.

SERICC (20%):

• Increase awareness of SERICC and promote NI / ABAE Initiative in SERICC
• Promote the goals and objectives of ABAE during meetings
• Engage partners and build networks

CCT (20%):

• Improve of positive perception of CCT in order to improve access
• Create awareness and coverage of the CCT

Networks (20%):

• Maintain good relationships with staff at the Ministry and Primary Health Care Dev Agency in the State
• Build relationships to facilitate engagements with stakeholders even up to the Governor’s office

Security Awareness (5%):

• Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations
• Take responsibility for personal safety and the safety of team members as applicable on the field
• Read and understand all Security documents on the context of operations including SOPs and Country Security Plan

Other duties/Special Projects (5%):

• Other requests that may be assigned by Management.

Key Requirements
Education and Work Experience:

• HND, B.Sc or equivalent
• Professional qualifications in the NGO sector will be advantageous.
• 1 - 3 years relevant experience (preferably in an NGO).

Skills and Competencies:

• Fluency in local languages/dialects spoken in Sokoto State, especially Hausa
• Nigerian national already based in Sokoto, Jigawa, Katsina or Zamfara State.
• Minimum of National Diploma, ideally Bachelor degree, preferably in the field of health or other natural sciences
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones and new communications technology in general
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

Language Requirement:

• Proficiency in English Language (conversation, reading and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an advantage