Specialist - Fraud Monitoring at MTN Nigeria

Reports To: Manager Operations Fraud Quality and Processes
Division: MoMo Payment Service Bank
Description:

• Develop, implement and maintain programs for monitoring suspicious activity and respond to requests to investigate suspicious activity or reporting
• Ensure implementation, compliance & adherence to the standards, policies, guidelines & processes defined by Group DigiFin Internal Audit & Forensic team and MTN Group Risk & Internal Audit & Forensic team as applicable
• Implement and manage appropriate fraud detection and prevention operational frameworks, aligned to overall Fraud Risk strategy, ensuring that the systems and processes in place are effective and drive reduction and mitigation of fraud risk and enables the employees and business to denounce any irregular activities
• Manage continuous testing on the design and effectiveness of these key internal controls, systems and processes for fraud detection and prevention, addressing control weaknesses, and making recommendations regarding industry best practice controls, systems and processes, and continued control improvement
• Develop reports on fraud detection and prevention systems, trends, new challenges, new exposures, with recommendations and guidance to management, based on internal expertise and, best practices
• Review documents such as emails, transaction records and other information to identify evidence of inappropriate or fraudulent activities
• Conduct interviews to uncover new information, clarify or corroborate investigation findings
• Review OpCo information, documentation and internal controls to determine risk of exposure to fraudulent activities
• Assess identified risks and determine compliance with legal/regulatory responsibilities
• Work with Compliance Officers, Internal Auditors and Risk Managers to provide recommendations to take corrective action or protect against fraud
• Interact with business management, legal, risk and core compliance teams to inform them of investigation proceedings
• Prepare investigative reports that provide details of investigations (e.g. method, information collected, people interviewed), findings and recommendations
• Participate in court proceedings as a subject matter expert/witness on issues relating to fraud and forensics
• Assist in spreading awareness within the OpCo on potential frauds and share investigative findings to bring colleagues up to speed on potential risks related to fraud
• Develop internal training materials on fraud detection and prevention in line with Group guidelines
• Proactively update the Group Fraud Incident Register for driving the definition of new methods, mechanisms, systems, and processes to prevent new incidents
• Other tasks and duties, as assigned

Education:

• First degree in Accounting/Finance/Information Systems/Business Science or related degree
• Master’s in business administration is advantageous
• Certified Fraud Examiner
• Fluent in English

Experience:

• 3 - 7 Years' experience in Internal Audit/Forensics and/or Fraud investigation is required;
• Experience in Fintech, banking or Telecom is preferred
• Expert knowledge on risk-based methodologies - risk, governance, control and auditing methodologies
• Understanding of information security standards, best practices for securing computer systems, and applicable laws and regulations
• Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred