Spare Part Manager at African Industries Group (AIG)

Job Description

• The Ideal Candidates will be responsible for managing the spare parts sales and logistics process, ensuring efficient and timely delivery of parts to our valued customers.

Key Responsibilities

• Identify and source correct parts and part numbers for MHE and CE products from parts manuals.
• Prepare and send accurate pricing quotations to customers using Navision and Excel.
• Generate and issue invoices and coordinate the shipment of parts to customers.
• Manage and coordinate the logistics of parts and equipment to various customer locations.
• Ensure adherence to material flow processes, including Goods Received Notes (GRN), gate passes, and Excel register updates.
• Maintain accurate records of all activities and provide regular reports to superiors.
• Achieve monthly spare targets by implementing tactical action plans.
• Provide daily and weekly activity reports to the reporting manager, ensuring quality, timeliness, and follow-up.
• Actively interact with and maintain positive relationships with existing customers.
• Proactively seek new business through cold calling and follow-up to achieve invoicing goals.
• Manage Vendor/Customer interaction on Email.

Requirements

• Candidates should possess a Bachelor's Degree with 2-5 years of experience in handling spare parts quotations with vendors and customers.
• Proven experience in dealing with spare parts from the heavy machinery industry.
• Strong knowledge of Material Handling Equipment (Forklifts) and Construction Equipment (Backhoe Loaders, Skid Steer Loaders, etc.).
• Excellent communication and interpersonal skills.
• Proficient in email communication and MS Office Suite (Excel, Word, and PowerPoint).
• Highly organized, detail-oriented, and a proactive "go-getter."